Comprehensive Training at Bluebird Care South Tyneside

At Bluebird Care South Tyneside, we offer extensive training that allows our customers to know they’re in the right hands.

Training holds utmost importance in health and social care as it guarantees safety for both carers and recipients of care while upholding premium quality. It instils essential behaviours, attitudes, skills, and knowledge required to deliver excellent, secure, person-centred care and equips carers to respond skilfully to emerging risks.

Regulatory bodies like CQC heavily emphasise the quality of training and the carers skills. Thus, ensuring the highest standards of training and demonstrating basic to advanced skills reflects positively on Bluebird Care.

Prioritising comprehensive training not only enhances Bluebird Care's image but also attracts competent staff. As our carers form the core of Bluebird Care, providing them with confidence and thorough preparation through high-quality training is imperative.


Mandatory Training with Rob and Vicki

Rob our Quality and Compliance Manager and Vicki, our Health and Social Care Trainer offer mandatory training that allows our customers to feel supported when in care.

The types of training they offer include:

  • Basic Life Support
  • Epilepsy and Buccal Midazolam
  • Fire Safety
  • Management of Anaphylaxis
  • Moving and Positioning
  • Overall Induction Training


Rob, our Quality and Compliance Manager, teaching how to administer Buccal Midazolam to a Customer having a seizure.


These types of training are made to make our carers feel confident and ready to start providing nothing but outstanding care to our customers. Notably, the training we provide is to give customers and their families peace of mind, as you can imagine, putting a loved ne into care can be hard, but knowing they’re fully trained to handle any situation, makes that decision much easier.

Imagine throwing a stone into a lake.  Good training will have a ripple effect.  Staff will be better trained.  This will lead to better care being delivered.  This in turn leads to improved compliance,   Greater staff retention and improved organisational reputation.

Rob Mackins, Quality and Compliance Manager


Complex Care Training with Abbey

Abbey, our Clinical Nurse Lead, provides Complex Care Training to our carers, so they’re able to learn about the areas of care which allow loved ones to be out of a hospital setting and be provided with outstanding complex care at home. Complex Care is an area of care which provides training and areas of expertise, whether it is changing a stoma or acquired brain injury awareness, Abbey can provide invaluable training that will leave you feeling confident and comfortable.

After not having delivered PEG feeding/medication for quite some time Abbeys knowledge and experience was really helpful, reminding me of the processes but also giving me more understanding of the whole peg process

A Care Assistant who received training from Abbey



Upskilling our staff

Allowing our staff to be provided with new skills and to be constantly evolving is what we promote at Bluebird Care South Tyneside. With health care constantly advancing, we need to keep up so we can provide all the outstanding new care practices at home and offering that training to our carers will leave our customers with a better quality of life.

Our premium image stands tall at Bluebird Care South Tynesidee and that is because the standard of training and care that is provided. Its very important that our carers are improving our customers quality of life, whilst developing their knowledge. Our premium home care service shows how Bluebird Care is willing to provide the highest standard and VIP treatment for both staff and customers.

How to find the right care for you or your relative

1. Find your local office

Bluebird Care delivers care from locally based offices, find yours to start your care journey today.

2. Get in touch with us

Fill in our call back form or give us a call to find out how we can help you.

3. Assessment

We’ll come out to you to find out what you or your loved one needs to help stay independent at home.

4. Care team chosen & care starts

You'll be cared for by our specially trained team to support you to remain at home for as long as possible.

Contact Us