Bluebird end of life carers and champions
Bluebird Care end of life care workers have valuable life experiences, a passion for caring and championing the healthcare needs and wellbeing of our customers.
Bluebird Care end of life care workers have valuable life experiences, a passion for caring and championing the healthcare needs and wellbeing of our customers. For them, end of life care is not just a job, it’s a privilege.
Much like our customers who have individual personalities and needs, our end of life carers have varied qualities and experiences. This helps us to match our customers with the Bluebird care worker most compatible with them.
While our end of life carers are varied, they all share the same qualities we look for in all our staff: empathy, compassion, understanding, sensitivity, independence, reliability, respectfulness and emotional resilience - qualities that are particularly valuable for our customers who need end of life care.
Skills and experiences of our carers
All Bluebird Care workers providing end of life support in South Tyneside have completed the level 2 Palliative and End of Life care module as part of their QCF training and all our senior and supervisory staff have completed level 3.
Bluebirds are encouraged to develop their own specialisms, in line with the needs of the people they support. We are currently on course to have all staff in South Tynsdie fully trained and achieve our Gold Standards Framework Quality Hallmark Award in end of life care by April 2020.
‘Staff were especially responsive and regularly went above and beyond to ensure people’s needs were anticipated and met with the utmost dignity and respect. Health professionals praised the skills of staff, especially for caring for people with complex needs.’
CQC Inspection Report, October 2019
What makes an end of life champion?
We have compassionate and supportive relationships with our customers and their families. We understand the personal challenges of delivering end of life care and ensure families are supported by directing them to additional services, from independent advocacy to making funeral arrangements.
“I started working with Bluebird Care after using them to care for my own mam at the end of her life. I was so impressed with the level of care shown by all the care assistants, they truly went above and beyond in supporting my mam as well as the family. It made me want to work for Bluebird Care.” - Bluebird Care Newcastle field care supervisor
Bluebird Care Newcastle field care supervisor
We’re here for you
Contact us to speak to someone in our care team.
Related LinksEnd of life care for dementia patientsEnd of life care in the communityEnd of life care in your own homeEnd of life care options and plansFinding end of life care near me
How to find the right care for you or your relative
1. Find your local office
Bluebird Care delivers care from locally based offices, find yours to start your care journey today.
2. Get in touch with us
Fill in our call back form or give us a call to find out how we can help you.
We’ll come out to you to find out what you or your loved one needs to help stay independent at home.
4. Care team chosen & care starts
You'll be cared for by our specially trained team to support you to remain at home for as long as possible.