Staff and Customer Feedback
See what our customers and staff are saying about Bluebird Care Wakefield and Kirklees!
Every year we ask our customers and staff to complete a survey and return it to our office. We do this because, although we always try our very best to provide a high quality service that is beneficial to everyone, we know there is always some room for improvement.
By asking our customers and staff what they think about Bluebird Care Wakefield and Kirklees, we are able to get a clear picture of what we do well and what we could improve upon.
Here's our most recent Customer Survey results:
- 100% of our customers said they are satisifed with the services provided to them by Bluebird Care Wakefield and Kirklees.
- 100% of our customers said they are treated with respect by our care assistants.
- 100% of our customers said all taks on their care plan are carried out effectively
- 100% of our customers said they would know how to raise an issue with their care should they have one
Our most recent staff survey confirms that:
- 100% of our staff enjoy working for Bluebird Care Wakefield and Kirklees.
- 100% of our staff agree that the training provided to them is above adequate.
- 100% of our staff feel they are listened to.
- 100% of our staff feel they receive enough support from our team.
- 100% of our staff would feel comfortable approaching their manager with issues, complaints, and personal matters.
It is important to us that we provide a high quality and compassionate service so we appreciate every bit of feedback we can get. Click here to leave us a review.
