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About us

Compassionate home care in Wakefield & Huddersfield

We support your loved ones to remain safe and happy at home, in whatever way suits them best.

The Bluebird Care Difference

We've been delivering person-centred care at home in and around Wakefield since 2014 and in 2019, we expanded our customer-base to Huddersfield. That's over 10 years of trusted, high-quality home care.

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We're a friendly, approachable and experienced team located in Wakefield (Junction 41), and our Care Experts are local too. With teams located in both Wakefield and Huddersfield, we provide reliable, stress-free home care support.

 What makes our home care services different is that we always  put you first. We aim to provide you with the same standard of care that we would expect for our own families. We value each person's unique qualities, and see them as an individual - not as a list of care needs. We give you a choice in where, when, and how your care is delivered. Because that's what you deserve.

Whether you, your spouse, mum, dad, sister, brother, grandparent, or friend needs help with household chores or simply wants a friendly face to chat to, we're here to support them; whatever your loved one needs to stay in the place that makes them happiest.

We're proud support our customers from as little as an hour a day to 24-hour Live-in Care. Whatever your requirements are, we'll work with our team to provide the care and support you need - starting with a completely free care assessment.

We work alongside families and individuals to help our customers stay in control of their own care for as long as they're able to. Whether it's supporting with mealtimes, prompting medications, assisting with wake-ups and bedtimes, or just being a friend, we're here for you.

Working closely with local GP's, NHS services, and local authorities, we make sure we're always up-to-date with our customer's care and support needs. This means we can stay on top of their care plan and provide the very best care possible, in a way that our customers want.

Fairly priced, trusted, reliable home care; we take into account your needs, preferences, and choices every step of the way.

We love what we do, so we always do it to the best of our abilities.

Our dedicated Care Experts are carefully trained and supported by our office team, enabling us to provide our customers with the high quality home care they deserve.

Whatever your family needs, we're here to help.

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Our Values

The values we live and work by

At Bluebird Care Wakefield and Kirklees, we make your family a priority. Here are some of the core values that help us to achieve just that.

At Bluebird Care Wakefield and Kirklees, we make your family a priority. Here are some of the core values that help us to achieve just that.

We are compassionate

Premium care means premium people, and our people are always caring and compassionate in every situation. We treat our customers the way we would treat members of our own family, because they are!

We are understanding

When it comes to care, no two customers are the same. Our care plans are personalised to meet the needs of your loved one, and if those needs change, so does our care plan.

We are dignified

It can be difficult for some people to accept help, but at Bluebird Care Wakefield and Kirklees we make sure your dignity stays intact. Our job is to support you in whatever way you feel most comfortable.

We are trustworthy

You can trust that your loved one is in safe hands with us. Their health is our main priority, as is their happiness.

Understanding the Cost of Home Care

Choosing care for yourself or someone you love is about so much more than numbers, it’s about feeling safe, supported and understood in the place that means the most: home. However, we know affordability matters, which is why we’re committed to being open and honest about how care is priced right from the very first conversation.

View our local pricing and discover what makes our care across Wakefield and Huddersfield so trusted by families.

Home Care in 3 steps

care expert and male customer making tea

We're here for you

We're here to support your loved one in any way we can, from household chores and shopping trips to social visits. If you're interested in our care services, but are unsure on where to start, browse our most frequently asked questions. Our friendly office team is always available to help.

FAQ

Frequently Asked Questions

Contact Bluebird Care Wakefield and Kirklees and make an appointment for us to visit you for a chat about how Bluebird Care can work for you. We are happy to visit you at home to discuss ways we can help and then, once you have decided, you simply leave the rest to us!
We will put together a detailed plan for each customer which, as well as setting out the care to be delivered, also shows the weekly costs. Some people will be entitled to assistance with the cost of their care either from their local Social Services office or via other Government grants.
We take a considered and comprehensive approach to ensuring that your care service is exactly what is required. Before every visit the Care Expert will log in to your scheduled visit using our online PASS system. After every visit the Care Expert will write the details of activities undertaken during the visit on the PASS system before they log out.
We aim to get your package of care up and running within 48-72 hours. Once an enquiry has been picked up by our office team, we will work with you and your family to arrange a free care assessment to assess your care and support needs. This will help us to put together your care plan.
Once we have established exactly what you want on each visit, we will work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the Care Care Expert. Tasks will be agreed with you in advance. Any changes to the plan can be discussed with your Bluebird Care Wakefield and Kirklees team.
Every member of the Bluebird Care team has been through a rigorous vetting procedure before they start working with us. In addition, all staff will always be in uniform and carry a personalised identification card which shows their name, photograph and signature.
Our office is normally open from 9am to 5pm Monday to Friday. Aside from this, we operate an out-of-hours emergency service which is manned from 7am to 10pm. The number for your out of hours service can be provided for your reassurance, with someone at the end of the telephone line to assist with any emergencies about your care.
Our experience tells us that people's care needs very often change. We therefore understand that care may need reviewing from time to time. This is why we carry out reviews on a regular basis and why we are pleased to hear from members of the immediate family about effective methods for delivering the care service for their relative.
We agree a ‘Care Plan’ which details exactly what you have instructed us to do. This then becomes the work list for each day. As part of our ongoing and unique relationship with pharmacies, we are also able to assist or administer your medication. Care plans frequently evolve and we check regularly to ensure that the care we are providing is appropriate.
We support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Each service is tailored to meet each customer’s requirements. Visits can range from a fortnightly service to once or more daily, right through to overnight or live-in care.
This depends on how many care visits you have each week. We very rarely have just one Care Expert assigned to a particular customer. This allows for periods of time where your Care Expert may be away on holiday, however we do try to keep the number of your Care Experts to an absolute minimum.