9/10 Customers Recommend Bluebird Care

In our most recent customer satisfaction survey (Dec 2023), we received really positive feedback. 9/10 customers would recommend Bluebird Care Rushcliffe & Melton to a friend or colleague.

Furthermore, 97% of customers felt their home care needs were being met, and 100% felt satisfied with the quality of care received. Customers reportedly most value the friendliness, kindness, reliability, and continuity of their homecare service. See the infographic below for a full overview of the analysis.

This feedback demonstrates an overwhelming appreciation for our care experts, and we want to thank everyone who took part in the project. From here, we will be carefully reviewing any recommendations submitted by customers on how we can continue to improve and develop our service. Customers who have made bespoke requests will be contacted directly by Bluebird Care Rushcliffe & Melton's dedicated office team in confidence.