Employee Recognition Programme

We are proud to reveal the winners of our most recent monthly ‘Excellence in Care’ Awards and Care Team of the Quarter Awards 2022.

A huge congratulations and well-deserved thanks to:

• Treasa – Excellence in Care Award (November 2022)

Treasa has gone above and beyond this past month, helping out the business by covering calls, as well as doing thoughtful extras for her customers. In one particular instance, she took a one of her regular customers, who suffers from dementia, out shopping in her own time. This put a real smile on DS’ face and she was so happy and grateful for the experience. Treasa has also been actively safeguarding another customer from potential financial harm by assisting her with money management / withdrawal, and reporting back to the family / office, backed up by excellent care records.

A huge congratulations and well-deserved thanks to:

• Team IH - Care Team of the Quarter Award (Iwona, Josie, Gillian, Rosa, Michael, Amanda, Sara, Mel) 

Mrs IH, who has lived in West Bridgford since 1968, has been a Bluebird Care customer for over 3 years. Having enjoyed a very active and healthy life, due to her dementia condition IH now requires support from our care team 3 times per day to assist with medication, meals, personal care, housekeeping, and organisation (appointments, shopping list etc.). More recently, IH suffered several falls during the night when getting out of bed. To prevent future incidents, the care team have rallied around her with support of friends and family. Anti-slip socks have been purchased, as well as a review of the care plan to ensure IH is using her walking frame and not her wheeled trolley to mobilise at night. During a recent boiler safety issue at the property, Iwona (carer) quickly escorted IH to safety, stayed with her, and reported the incident to NOK and maintenance team.