Our values

Here at Bluebird Care Northallerton, Thirsk and Catterick we work towards one clear goal:

To help people live their best life, in their own home, no matter their age, ability, health or state of mind.

But what makes our homecare services different?

Simply, that we put you, the customer first! Our aim is to provide the standard of care that we would want for our own families. This means valuing the unique qualities of each customer and seeing the whole person, not just a list of care needs.

From the first day we opened our doors to serve our community in 2014, our customers have been at the heart of everything we do. Our services are flexible and respond to your changing priorities and needs. We work together with families to keep our customers in control of their own care as far as they are able. That is why we always listen carefully to what you tell us about how you want to receive your care and support.

We understand the importance of building trusted personal relationships that goes above and beyond the norm to ensure our customers are safe and comfortable at home. That’s why we ensure all of our care assistants go through a thorough recruitment process, have a clear DBS check and are trained to the highest standard. We have built a diverse team of Bluebird Angels who give our customers and their families the peace of mind that their loved ones are being looked after with dignity and respect.

Our care assistants are the heart of everything that we do. With resilience, compassion and a can-do attitude, our Bluebird Angels enjoy nothing more than making a difference each day and putting a smile on their customers face. 

Our key values:

Like the history of the Bluebird Care name, our flexible and personalised home care services are driven by our key values:

  • We are Kind and Caring
  • We are Professional and Respected
  • We are Fun and Passionate
  • We are Innovative
  • We are Supportive

Whether you are interested in finding home care, live-in care or starting a career in care, please don’t hesitate to get in contact with our friendly team. 

A Male Customer and Female Bluebird Care Assistant Enjoy A Hot Drink Together On A Sofa

Read our customer testimonials