Claire & Adie - A Match Made in Live-In Care

Published: 05/01/2022

Matching the perfect Care Assistant with customers at Bluebird Care Richmond can be a challenging task, but it's a pivotal step to ensuring our customers are provided with the right type of care.

We understand that by making it more tailored to their needs, we’re able to deliver truly person-centred care.

In November 2020, one of our Care Assistants, Adie, packed her bags and moved in with our live-in customer Claire. Joining Bluebird Care Richmond in 2012, Adie has an extensive wealth of experience and could provide the person-centred care that Claire and her loved ones were looking for.

It was clear to Adie that Claire's nutrition needed improving, with little water and no fresh vegetables or fruit in her diet. Furthermore, Claire’s hygiene was lacking due to her low blood pressure, resulting in a lack of energy and feelings of exhaustion. 

To increase Claire's hydration, Adie would pour half lemonade and half water into a bottle, as well as some orange juice, to get the extra vitamins. Furthermore, Adie slowly introduced vegetables into Claire’s meals to get more nutritional content. The turnaround has been incredible, with Claire starting from minimal food to eating full plates of nourishing meals. 

At the beginning of 2021, Claire suffered a fall which resulted in her hospitalisation. After returning home, Adie was determined to get Claire back to good health and organised physiotherapy for Claire. Moreover, Adie encourages Claire to do her daily exercise, making sure she walks with her to the door and back to improve her strength. 

Claire’s progress has not just improved physically with her skin noticeably glowing, but her energy has increased is now more awake throughout the day. Furthermore, this has resulted in Claire taking more care of her hygiene, washing daily. 

Alison, Adies' Care Supervisor, shares her insight into the care provided by Adie.

"It's been great seeing them form a bond, and it really has been life-changing, what Adie has done for Claire, mentally and physically."

Furthermore, Claire expressed her delight at having Adie around the house:

"It's been great having Adie around - I'm very happy with the service!"

Are you looking at getting care for yourself or your loved one? Please call 020 4538 3413, so we can help you find that perfect match.