Who we support

Bluebird Care Richmond & Twickenham provides a complete range of home care and live-in care services, from domestic support, shopping, community access and medication administration to complex care, specialist care and palliative care.

We support adults from 18 to 108 with a host of care requirements - from dementia, physical frailty and neurological conditions to supporting our customers to access their workplaces. 

The past sixteen years has seen our service expand to cover every requirement, every eventuality. Rest assured that if you require support, our office colleagues will deftly match you with a highly trained Care Assistant to support your precise needs.

Your requirements can evolve on a daily basis. The responsiveness of your Customer Care Manager, our Field Care Supervisors and the wider team means amendments can be made swiftly to ensure your comfort, happiness and safety.

We support:

• Companionship, socialising and accessing the community
• Washing, bathing and dressing
• Managing continence
• Attending medical appointments and other commitments
• In-hospital support - our care needn't begin and end at your doorstep
• Rehabilitation and reablement support
• Liaison with healthcare professionals, co-ordination of appointments and arranging follow up
• Assistance with exercise, study and hobbies
• Shopping, support with the collection of pensions, benefits and medication
• Preparing delicious, scratch-cooked meals and support with eating (nutrition and hydration)
• Light household cleaning
• Assisting with washing, ironing, laundry and linens
• Pet care to support your dearest furry friend
• Outings, days out and holidays
• Trips to the park, theatre, cinema, museums and galleries
• Vocational  and recreational skills development and participation in formal educational programmes
• Co-ordination of home maintenance such as support from a handyman, builder or gardener
• Respite care including hospital discharge support, ad hoc care and temporary care
• Specialist care that recognises each individuall, including:
  • Dementia and Alzheimer's care
  • Neurological care including Motor Neurone Disease (MND), Muscular Dystrophy (MD), Huntington’s disease, cerebral palsy, Parkinson's, epilepsy and more  
  • Cancer care
  • Post-operative and recovery care
  • Arthritis care and mobility support including equpiment use
  • Complex care
  • Stoma and catheter care
  • PEG feeding
  • Waking night support
  • 24-hour care
  • Long shift care
  • Palliative care and end-of-life care