About us

We deliver exceptional care to Richmond borough residents. From a one hour visit to live-in care, our mission aligns with yours - to keep you safe and happy at home.

About Us

For sixteen years, we've delivered the Richmond borough's gold stanard of home care, live-in care and respite care. Our customers live in every area of the borough, from Barnes to Hampton. We support customers in:

  • Richmond
  • Kew
  • Sheen
  • Mortlake
  • Barnes
  • Petersham
  • Ham
  • St Margarets
  • Twickenham
  • Whitton
  • Teddington
  • Hampton
  • Hampton Wick
  • Hampton Hill

Whatever your requirements, you can expect professional support steeped in kindness, empathy and compassion. Should you require specialist support, you can rest assured that we will pair you with Care Assistants who have the correct training and field experience to ensure your expectations are exceeded. 

The service that we have received from Bluebird has been excellent. If we have ever needed extra care it has never been too much trouble to find someone to do the extra hours. Your service has made it possible for our lives to continue knowing that my mother has received the best possible care.

Mrs J.A

Our values and our customers are at the heart of our service. We provide care we'd want our family members to receive. Instead of 'task-focused' care, we support your ever-changing goals to ensure each visit is truly life-enriching.

You can expect the retention of independence and dignity at the core of your care. We carefully match our customers to their ideal Care Assistants to ensure the best possible outcome. Carer profiles and meet and greets allow you to make an informed, confident decision.

Multiple layers of oversight ensure each carer is supported in the field, regularly observed, checked and trained to uphold the Bluebird standard. Industry-leading technology provides family members and nominated health care professionals full transparency over every visit, including financial transactions undertaken on behalf of each customer. 

Should your care requirements evolve, our service can rapidly evolve to match them. If you are uncertain about an adjustment to your care plan, or would like to experience a service like long shifts or live-in care, a change can be put in place on a trial basis so you can experience the difference before making a final decision. 

A "Yes" mentality and a laser focus on your wants and needs shape our every day. 

I particularly want to commend the care that my father-in-law has received. I want to put it on record that S’s work with my father-in-law was exemplary and selfless. She showed such a warm and caring attitude that she was able to make him feel better about being at home without his wife of over 60 years. She is a credit to your service.

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