Our values

Our team at Bluebird Care Richmond & Twickenham delivers a homecare service that we would be happy for ourselves, our family and friends to receive. We offer a friendly and professional homecare and support service.

We have revolutionised the way that high quality, personalised care is delivered in Richmond & Twickenham, not only to older people but also to physically disabled adults with specialist care needs. We provide the very best possible care and are committed to building a relationship you can trust.

We believe it’s vital that people retain their dignity and feeling of feeling of self-worth, especially in times of difficulty and failing health. We maintain respect and compassion for others at all times.

We’re committed to supporting our customers to maintain their independence and lifestyle by providing the highest quality of homecare. Our customers have always been, and remain, at the heart of everything we do.

We believe that without a well-trained, well supported, well paid workforce it’s not possible to deliver a caring, quality service. We’re committed to providing the highest quality training and support to our care workers, we support the living wage and we work together in an atmosphere of mutual respect.

We work closely with doctors, district nurses, physiotherapists and occupational therapists, often acting as the focal point to co-ordinate and provide the best possible solution for our customers wants and needs. This co-ordination extends to working with local authorities and statutory bodies, third sector organisations and healthcare support services.

Bluebird Care Richmond & Twickenham is committed to ensuring that people have the choice of receiving high quality care in their own homes, without the strain and upheaval of moving to a care home.