Direct Payments for Home Care in Cannock

You have the right to choose who provides your care - no matter how it is funded.

How do Direct Payments work for Home Care services?

If you are looking for home care in Cannock and the surrounding areas, you can have any funding paid to you, so that you can choose your care provider and how your needs are met in the way that suits you best.  This option should be discussed with you during your assessment with Staffordshire County Council.

If I’m eligible for financial support, does the Council have to choose my care provider?

No, you have the right to choose who provides your care. This is a legal right under the Care Act 2014 and will be made clear to you during the assessment process.

Will a Direct Payment cover the full cost of my chosen care?

It may not, as the hourly rate paid by the Council may not reflect the cost of care on the open market. You may have to provide a small top up fee towards the cost of your care. 

Can I pay the difference if a Direct Payment doesn’t cover the cost?

You can, this is known as topping up and we have supported many customers with these "split-funded" care packages. Please contact our helpful and knowledgeable team at Bluebird Care Mid Staffs if you would like any more information on how we can help.

If you are recieving a care package funded and provided by your social care team and would wish to change your agency and receive a direct payment plan you can request this. This will enable you to look at a wider range of care agencies availible in your area. 

Staffordshire County Council Telephone: 0300 111 8000


Further Reading

Help with Care Costs

How to find the right care for you or your relative

1. Find your local office

Bluebird Care delivers care from locally based offices, find yours to start your care journey today.

2. Get in touch with us

Fill in our call back form or give us a call to find out how we can help you.

3. Assessment

We’ll come out to you to find out what you or your loved one needs to help stay independent at home.

4. Care team chosen & care starts

You'll be cared for by our specially trained team to support you to remain at home for as long as possible.

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