How to set up a care package

We recommend the following steps when setting up a new care package...

1. Look at our CQC report

2. Look at our reviews:

Google - Bluebird Care Mid Staffs

Facebook - Bluebird Care Mid Staffs 

3. Request our brochure from our office:

01543 505262 

4. Call us to discuss any further questions you have and to book a consultation with our field care supervisor. 

01543 505262 option 3

Setting up your care service

The prospect of having a stranger visiting you or living in your home with you can sound unattractive at first. However, all care arrangements – whether delivered in or outside your home – involve close personal contact in some way with strangers at first: but our carers are carefully-selected and thoroughly-trained, and they’re not strangers for long.

All of our services can be carefully tailored to fit your needs.

Our services may be instated as a permanent arrangement, or on a temporary basis, for instance following discharge from hospital after treatment or surgery. Where customers are initially unsure, we also provide Care on a trial basis: a move to residential care can always be arranged should you find that Care Visits or Live-in Care at Home to not be for you; but an unsuccessful move into residential care can be hard to reverse, especially if you sold your home prior to your move.

To set up your Care service we first have to visit you and – if you consent – your family or advocate in your home. This is a relaxed, informal meeting to give you the opportunity to ask all the questions you will undoubtedly have, and for us to find out a little more about you: your personal history, likes, dislikes, needs and preferences, such as:

  • What did you do in your working life?
  • Who is your support network, Friends and Family?
  • Are you involved with any local clubs, church groups or other organised activities?
  • Do you enjoy Scrabble, Sudoku, Bridge, Bingo or other games and puzzles?
  • What’s your favourite TV programme?
  • What are your favourite foods and drinks?
  • Do you have any pets, how can we help them? 

We will also assess your physical needs and abilities, for instance your ability to support your own weight and move around your home, and whether any necessary mobility aids are available or in place. Should our assessment indicate that a visit from an Occupational Therapist is required, we would be available to guide you.

We fully understand that accepting Care Visits or Live-in Care at Home is a big step and marks an important life stage. Our friendly and experienced staff have helped many customers to put in place successful Care arrangements and will guide and support you every step of the way.

We offer a high quality, private Homecare in the Mid Staffs area. 

Do I need an assessment from the Council?

If you’re going to pay for your own care, you don’t need to contact the Council first.  You can contact us directly to make all the arrangements for your care at home.

To get help paying for domiciliary care you will need to have an assessment from the social services team at Staffordshire County Council:

Telephone: 0300 111 8000





How to find the right care for you or your relative

1. Find your local office

Bluebird Care delivers care from locally based offices, find yours to start your care journey today.

2. Get in touch with us

Fill in our call back form or give us a call to find out how we can help you.

3. Assessment

We’ll come out to you to find out what you or your loved one needs to help stay independent at home.

4. Care team chosen & care starts

You'll be cared for by our specially trained team to support you to remain at home for as long as possible.

Contact Us