Meet the team

Bluebird Care Leeds North is led by Sheree Jenman.
 
Sheree would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or from anyone who would simply like to talk to someone about the services we provide.

Sheree Jenman

Owner

Sheree brings a wealth of professional management expertise to Bluebird Care. Prior to owning Bluebird Care Leeds North, Sheree was a Quality Manager with the Bluebird Care Franchise Support Centre, providing advice and support to around forty Bluebird Care franchises in the North and East Midlands region.
 
Bringing with her, 18 year's experience in the health and social care sector in a variety of roles, Sheree initially worked as a front-line Support Worker, Registered Manager and then Senior Manager of multiple services. She worked as a Quality Assurance Manager for a large Yorkshire based Housing Association and then started her journey with Bluebird Care working for the Franchise Support Centre before investing in her own Bluebird Care franchise in early 2019.
 
A career in the social care sector has given Sheree the opportunity to lead a range of services including domiciliary care, care homes, extra care, supported living and day services and has experience of working with older people, people with learning disabilities, mental health issues, drug and alcohol misuse, homelessness, chaotic lifestyles and children and families. 

Throughout her career, Sheree gained vital knowledge of the care industry and understands what excellent care looks like and more importantly, the impact that poor care has on the people who receive it.

"Bluebird Care stands for exactly the type of quality care provision that I want to be associated with. I knew the moment I became involved with Bluebird Care that this brand represented the type of quality services that I’m happy to put my name to. Coming from a care and quality background, I self-assess our service on a daily basis and I’m only satisfied with a service that holds dignity and respect at its heart and is good enough for my own loved ones.”



Sheree is a local Leeds girl and is very proud to be able to bring outstanding quality home care to her local community.

Sophie Lowndes

Registered Care Manager

My name is Sophie and I am the Care Manager here. I started at Bluebird Care as a Care Assistant in 2012 and absolutely loved it.
I then went on then become the Support Supervisor in late 2014. I was quickly promoted becoming Care Supervisor at the beginning of 2015. In April 2018 I became the Care Manager here.

My goal is to continue to provide, excellent, person centred and compassionate care. I am extremely passionate about this company and feel that my experience working my way up the ladder will help me tremendously in my role as Care Manager.
 
As you can see from the testimonials below, we are a team who have progressed within the company. This in itself speaks volumes about our passion here at Bluebird Care. Continued professional development is extremely important to me and my team. I am proud of the team we have here at Bluebird Care and couldn’t be happier to be able to represent such a wonderful, caring bunch of people.

Claire Maybury

Care Coordinator

When you telephone the office it will usually be me that you speak to. My role is to organise the customer’s visits and plan the Care Assistants work.

My work is core to the successful day to day running of the organisation and the delivery of reliable quality care.  I enjoy speaking to  lots of different people and helping them is very rewarding.  I think I can make a real difference in the quality of people’s lives.

Wendy Cross

Care Supervisor with Training Responsibilities

Hello and thank you for taking the time to read my profile. 
I feel I should tell my story in reverse, I began working as Supervisor with training responsibilities in October 2017, after being promoted from Administrator with training responsibilities, a position I had held for 8 months.  My professional care experience was gained in the field with Bluebird Care Leeds North, were I worked for 3 years as a Carer, a job I loved and care ardently about.  My personal care experience, gained from caring for my partner who has spinal degeneration,   my mother who has Alzheimer’s, my aunt who had multiple conditions and my stepfather who had cancer, is partly what drew me to work in this very rewarding field.  The other influencing factor came from my work in property management, my previous career.  Not an industry to which you would immediately draw comparison, but it gave me the opportunity to meet people in their own homes and in some instances see ‘care’ first hand.  I have seen good care and bad care and feel driven to stamp out the bad care.  This is why I am dedicated to providing training and support to all the carers in our team, new and existing, and promoting high standards.
 
I am a fervent believer in active participation and person centred care and hope I can pass on my enthusiasm to all the team.
 
I am happy that this job still allows me to go out in the field, whether that be to spot check our carers, complete observations for care certificate competences, provide general support for new starters or to cover calls in times of staff shortages.  It keeps my skills real and keeps face to face contact with our customers.  I am committed to continuing my own learning in order that I can pass on my knowledge to the team and keep skills and knowledge up to date.

Marie Brown

Care Supervisor

I have worked in the care industry for 12 years and joined Bluebird Care Leeds North in June 2014 as a care worker. Whilst at Bluebird Care Leeds North I have completed my NVQ Levels 2 and 3 in Health and social care, allowing me to gain recognised qualifications whilst continuing to gain experience working out in the community.

In November 2017 I accepted the role of care supervisor which involves setting up new care packages and putting care plans in place as well as carrying out risk assessments and customer reviews.

I love this industry as I like meeting new people and thoroughly enjoy working as part of a team. I feel Bluebird Care Leeds North is a great place to work and am proud to be part of such a great team, who always put the customer first as part of a person centred approach.

Doris

Our friendly office pooch…..

Doris is a one-year old miniature Dachshund and our resident Therapy and Office Dog. She loves to be around people and is a funny little character!

“Therapy dog” is a general term used to describe a dog that is used to benefit people in a therapeutic way.  Office dogs are known to improve mood, decrease stress levels and even improve productivity and we do like to keep busy at Bluebird Care! She’s always a great point of conversation when we welcome visitors to our office.

Did you know?.... that petting a dog for just 15 minutes releases the feel-good hormones serotonin, prolactin, oxytocin and lowers the stress hormone cortisol.

Doris works hard in our business to keep smiles on people’s faces and is available to accompany our Care Assistants on visits to our customers homes or on gentle walks if our customers have a special love for dogs. Many people who require our services have kept their own pets in the past and although they may no longer be able to care for a pet of their own, they still love to spend time with animals.

If you would like to speak to us about spending time with Doris during your care visits, please get in touch with our team on 0113 258 9677 or email us at leedsnorth@bluebirdcare.co.uk.

You can follow Doris and her adventures on Instagram at https://www.instagram.com/doris_the_sausage/