Meet the team
Alex originally joined the team as a care assistant in 2009, and was quickly promoted to become the branch's supervisor. In 2014, Alex moved to Brighton and continued her career in care. She rejoined us in 2016 to become the Care Manager of our Windsor & Maidenhead branch, and in March 2018.
Since Alex ahs been with Bluebird Care she has been reconised and was a regional winner at the Great British Care Awards in 2019.
During her time with Bluebird Care, Alex has grown into the role developing a strong relationship with customers and carers to deliver a high standard of care within the area. She has led the way in driving innovative changes to the business including the roll out of the revolutionary electronic care planning system.
In her spare time, Alex enjoys going to festivals, meeting up with friends and spending time with her young family.
Rosalind has been working in the care sector since 2012 when she joined the Royal Berkshire Hospital in Berkshire. Rosalind worked there for 7 years and joined Bluebird Care in 2018.
What Rosalind loves most about being in care is her passion for looking after people. She wanted to join care because of her grandma, she used to help look after her when she was unwell and she was Rosalind's favourite person. These events helped her realise that she wanted to take care of people and show them the respect and dignity they deserve.
One thing Rosalind's enjoys most about her role is having thigs in place and ensuring all customers and carers receive the best care possible, by making sure the customers have continuity of staff and our carers have a work life balance.
In Rosalind's spare time she likes to socialise with her friends and enjoys going on her holidays, one of her favourite places is Greece.
Live in Care Manger
Jade is our Live in Care Manager and started with us as a carer in 2015. She quickly progressed and has worked as a care supervisor, care coordinator and deputy manager, showing passion and a drive to deliver quality care. Prior to joining Bluebird Care, Jade was a nursery assistant at a local nursery in Reading.
During the time Jade has been in the office, she has built a strong relationship with customers and carers to deliver a high standard of care within the area.
Jade is a great team player, loves supporting both our customers and carers and ensures quality of care is delivered at all times. Jade has been nominated for team member of the year twcie and on both occassions Jade has won, which is fantastic as these nominations are voted by our carers and customers.
Jade lives in Reading with her partner and their two cats, and enjoys socialising with friends and travelling.
Recruitment and Marketing Coordinator
Victoria, aka Vicky has been working with Bluebird Care all together for 5 years. Vicky started as a carer 5 years ago and has developed amazing relationships with our carers and customers and has such a can do approach and is very positive. Vicky has always wanted to develop her career within Bluebird care, and in 2018 Vicky became a customer care champion, which meant Vicky was mentoring new staff, assessing customers’ needs and sharing ideas on how we can all improve.
Vicky started her new role in November 2020 and already delivering amazing results within her recruitment and marketing role.
If you asked Vicky what she loves about her role she would say “I am very much a people person and within my new role I’m always talking to new people and potential carers, it really helps that I have experienced care and can use it within recruitment to grasp if they have what it takes to work within our highly skilled team. I love the team around me, we are more a family than work colleagues”
If Vicky was to have her favourite food, it would be good old Nans recipe Beef stew and Dumplings. Fantastic in the winter months.
Vicky is married and has three children, a dog and a cat, to which they all keep Vicky very busy. As a family they enjoy walks and birdwatching as well as a love going to historic sites and places of interest.
In Vicky’s spare time when she is not working or being a busy mum to her three children Vicky really enjoys art, dancing and of course bingo!
One thing people don’t know about Vicky is she won Face of Berkshire 2010.
Helen started working for Bluebird Care as our new Finance Assistant on 10th November 2020. Helen is currently covering Adela who is on maternity leave. Helen has a wealth of knowledge and is currently studying my AAT level 3 accounting qualification.
Helen loves how varied the role is and working within a friendly team, helping to support the team as much as she can.
When Helen is planning on going out for a meal you may find her in a Mexican restaurant eating her favourite food.
Helen has been married for 12 years and has three children aged 11,8 & 5 who keep her very busy. Helen has a passion and love for baking, especially her children’s birthday cakes and she enjoys doing a lot of gym classes each week which helps counteract the baking!
One thing people don’t know about Helen is is has a degree in French and Information systems which involved her living in Paris for 5 months, in an office that had a view of the Eiffel Tower, how amazing is that!
Registered Care Manager
Jo McCluskey is currently the Registered Care Manager and Area Manager for Bluebird Care Windsor, Maidenhead & Bracknell. She has a natural passion for quality of care and over the last 10 years has worked hard from being a support worker at Wokingham Borough Council to an award winning Registered Care Manager at Bluebird Care.
It was during her time at Wokingham Borough Council that Jo discovered her passion for a career in care. Working as part of the re-enablement team gave Jo a breadth of experience in caring for customers to regain their independence and skills after many had suffered strokes, falls and other illnesses.
Her work in the re-enablement team resulted in Jo being promoted to Senior Support worker within the Dementia team at Wokingham Borough Council. In 2008, Jo left the council to work in the community in management roles for various care companies including Bluebird Care as a Deputy Manager.
She excelled in her role which resulted in her gaining extensive management experience of a Learning Disabilities Home in Maidenhead for three years. In August 2013, we welcomed Jo back to the Reading and Wokingham as our Registered Care Manager.
In summary, Jo brings a wealth of experience and knowledge in the following areas:
End of Life Care
When asked about why she returned to Bluebird Care recently by a customer she replied, I enjoy the variety and challenge of care in the community and that each day is different. I feel very passionate about making sure a high standard of care is delivered by our team and that our customers’ needs are met however big or small. love the challenge of working towards goals and making a difference to both our customers and carers lives.
In her spare time Jo enjoys travelling, reading, especially biographies and learning about Ancient History including ancient Egypt, the Incas and Sumerians. She has set a personal goal to visit Egypt and see the pyramids in Cairo and the ancient temples along the River Nile.
Jo loves spending quality time with her family and friends including her adorable grandson and can often be found catching the latest Hollywood blockbuster at the cinemas.
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