Testimonials & case studies

Reputation Reviews

Showing results 1 - 8 (of 14)

My 96-year old mum had been having 3 visits a day from the Bluebird Carers for the past few years but late last year we increased this to 4 as she needed help in getting safely to bed. This worked well but she started with spells of confusion around Christmas time. She was becoming increasingly unsteady and had a series of falls. Her confusion increased and one afternoon she went "walkabout" between care visits and we had no alternative but to look for a care home despite the corona virus lockdown. Mum found the care home experience very disorientating and increased her level of confusion. Visitors were not allowed and it was a very difficult few weeks. Seeing her through the window was the best we could do. This was distressing for all of us as I had been visiting her every day.

We approached Bluebird Care about Live-in one-to-one care at home and Jayne (Care Manager) was able to quickly organise it. Paula (Lead Live-in supervisor) soon settled my mum into a routine. She immediately stopped wandering out of bed in the night, obviously feeling more secure.

V started a couple of weeks later and seamlessly continued the routine. The afternoon carers, particularly D, have also been a reassuring presence while the live-in carers take their well-earned 2 hour daily break.

Mum has benefitted from the stability and familiarity of being in her own home. She has companionship, freshly cooked meals, and immediate response when she needs anything.

I now visit alternate days and talk with mum from the garden while she and the carer enjoy the conservatory. My wife and I have benefitted as we no longer have the worry of the risk of her falling, of her being alone, or being in the nursing home environment without visitors. The carers have taken the strain and it has changed our lives.

I became a bluebird 18 months ago and I have never looked back i totally love my job, everyday is different and totally fulfilling.  I get all the support i need off my management team, the supervisors and my colleagues. Have completed my NVQ in level 2 social care and have also recieved 3 awards since joining, best newcomer to care, carer of the year and Carer of the month. I am so glad i took the plunge and became a carer, i had no experience when I started, and all the training was provided and is also still provided into my further career. I am always learning new skills and regulations within the sector to help me progress and help give the best care to my customers.

Helen .W.


Nicola received some lovely comments from a gentleman's family who she had been supporting daily, Nicola says "I nearly cried, I said I would pass the message on. I really do love my job but hearing words like this means the world to me"

Bluebird Care are exceptionally good, They have a good style about them I can't believe people can be so caring.

We have received a lovely compliment from a customer in Gawsworth, regarding our new starter, Mr LG says Our new care assistant Holly is a "Breath of fresh air, very caring and an amazing care assistant.  Well done Holly, keep up the amazing work you are doing, we are all very proud to call you a Bluebird Care. 

I'm absolutely delighted with my service. Every one of my carers is amazing! 

Mrs RA

I would like to thank the carers who have looked after my husband for the last 5 months. They have been wonderful in his treatment and the love and affection they have shown to him.

Mrs MB, Middlewich

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