Meet the team
Joanna Lee is the owner and operator of Bluebird Care Cheshire East. The office opened in July 2007, and was one of the earliest in the Bluebird Care network which now has a very strong presence across the UK.
From an early career in nursing, Joanna then spent a number of years in the pharmaceutical sales industry, taking further business and management qualifications. She then went on to manage regional and national hospital sales teams providing medical devices into operating theaters and intensive care units.
When it came time for a venture of her own, Bluebird Care was the exact match for Joanna, enabling her to bring together the experiences of her career to date. The caring attributes associated with nursing added to strong management and leadership skills giving Joanna the necessary insight to direct a busy care service.
Bluebird Care’s principles of high quality care provision, on time, every time accorded with Joanna’s own objectives; to establish an outstanding care service, unrivalled in its continual commitment to excellence in serving the local people of her community.
Despite having now built a sizeable operation, this commitment remains with every new customer treated with dignity and respect, welcomed with open arms to the “Bluebird family”.
Whatever the age or the care requirements of the customer, Joanna firmly believes in looking beyond disability or the changing needs which can come with advancing years.
Everyone is treated as the unique individual that they are, never forgetting that it is a privilege to meet some very wonderful people and be able to help them live life to the full with the support of the service.
It has been, and continues to be the most rewarding role Joanna has held in her career to date!
I started my career in health and social care 18 years ago, this was in the community working with the district nursing team and the palliative care team. It was here that my passion for dignified care was ignited. I really wanted to make a difference to individuals who required support in their daily tasks. To gain a wider perspective on health and social care I began a journey working in a hospital environment, here I soon got a promotion and became the first patient discharge facilitator in Stockport NHS Foundation Trust. My burning desire for compassionate, dignified, and respectful care for everyone led me to study my higher education to nursing however, once I gained this qualification I found my vocation in health and social care and pursued my BA Hons Degree in health and social care. I received an award at the university and had some of my work printed off for mental health awareness. I am a believer in teamwork and here at Bluebird Care Cheshire East is exactly that. All of my core values Bluebird Care Cheshire East hold with pride as their ethos.
I look forward to meeting every customer and being involved in their care along with meeting every valued member of the team. Here's to a prosperous future for all at Bluebird Care.
Deputy Manager & Lead Supervisor
Jaqlyn joined Bluebird Care Cheshire East in October 2015 as supervisor, having spent the prior 5 years in support manager roles assisting people with learning difficulties. Her many skills saw her quickly promoted and supported to achieve further qualifications. Now trained to level 5 in management and leadership, Jaqlyn leads the supervisor team and deputises for our Care Manager.
"I am absolutely passionate about caring and I thoroughly enjoy adding my contribution to the outstanding quality service Bluebird care delivers every day"
Jackie joined Bluebird Care Cheshire East in 2010 bringing with her 17 years experience within the care sector. As Care Coordinator, Jackie works hard to ensure that our customers receive continuity of care from our dedicated team of care workers.
Over her career Jackie has held Senior Care & Team Leader roles in nursing & residential care homes, as well as Deputy Community Services Manager in her home county of Somerset. Here in Cheshire Jackie has held a hospital health care position working on general medical wards & also qualified as a Risk Assessor. Her other qualifications include NVQ level 3 in Health & Social Care & Management.
I am a caring person by nature & I take great satisfaction in ensuring a quality service is delivered to our customers, enabling them to remain in their own homes for as long as possible. Working closely with our customers, their families & healthcare professionals together with the knowledge & experience I have gained since joining the care sector has enabled me to understand & meet the needs of our customers to an optimum level”
Recruitment and Marketing Manager/Care Coordinator
Kerry joined Bluebird Care Cheshire East in 2016. Kerry started her career as a nursery nurse gaining her NVQ level 3 in childcare and education. In 2009 she joined the care sector, spending three years as a support assistant, during this time she gained her level 3 in health and social care. This led Kerry to move into management, where she supported adults with learning difficulties, helping them to maintain their independence in the community. Since joining Bluebird Care Cheshire East Kerry has moved from strength to strength, taking on new roles, and becoming involved with all areas of the business, from care coordinating, to marketing and recruitment. Kerry has discovered a real passion for marketing, and has taken the lead in developing our presence across social media.
I am delighted to be a part of the Bluebird Care Cheshire East management team, adding my skills to those of my colleagues in delivering the outstanding care services for which the company is known.
Carolyn joined the Supervisor team in September 2021 after making a hugely positive impression out in the community as a Care Assistant. Carolyn joined us in 2018 with no care experience, however she quickly hit the ground running and has never looked back. Carolyn qualified as a nursery nurse in 1996, achieving her NNEB and NVQ level 2&3 in childcare and education. Following this she moved into management, and has transferred these skills into her current role at Bluebird Care Cheshire East. Carolyn has a passion for delivering the very best, personalised care to our customers, and her knowledge and expertise have already made a huge contribution to the management team.
It has been a pleasure to grow with the Bluebird Care Cheshire East team, and I am excited for the future.
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