Testimonials & case studies

At Bluebird Care Lancaster & South Lakeland we offer a personal, professional service to you and your family. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.

Please read on to learn what people have to say about us.

 

Reputation Reviews

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Testimonial: 5-stars.

 

I can't speak highly enough about the services offered by this company to my ailing mother.  Living 250 miles away I had been given the run-around by various agencies for weeks, but one 'phone call to Bluebird was enough for them to get cracking with a detailed care-plan which they were able to implement within a few hours.  This soon had to be migrated to 24/7 live-in care. 

They were efficient, knowledgeable, calm, clear-headed, professional, flexible, caring and communicative.  Nothing was too much trouble. To say it was a load off my mind is a gross understatement.  Live-in care was provided seamlessly by a rota of kind & patient carers. All this was as the first national lock-down kicked-in. 

My only regret is that I did not know about these people sooner.  When, after a while, the time came for the inevitable transfer to hospital palliative care, they helped me to manage the transition without fuss, leaving the house in good order and secure. Thank you!    

AS (London) - son of service user in Lancaster

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