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About us

About us

Providing the care and support you need to stay in your home

Our Values

What makes us so special? YOU do!

Every part of our care service is designed to work around you. From the moment you make that first enquiry, we offer you unrivalled support, putting you firmly in charge of your life, throughout your life.

And if you are looking at this website with a loved one in mind, the same promise applies. It will be that loved one's needs, their preferences, their choices that matter most. Because we are passionate about the dignity and choice of every individual, no matter their personal challenges.

Celebration time

Since she started her business in Lancaster in 2014, our Director Claire's overriding mission has been dignity, compassion and integrity in care. These values are at the heart of everything we do and why we are so successful. They are also the reason we are trusted by so many families to support their loved ones at home.

We deliver bespoke support to ensure a person  can continue to live safely, comfortably and independently in their own homes.  We have developed a fantastic reputation for quality and compassion.

There are two distinct service lines within our home care offer:

  • Visiting Home Care - regular care visits, anything from one short visit each week to long daily visits or numerous visits each day. This also includes overnight care. You may just need a little bit of home help and companionship each week, or your family carer may need respite, or you may need numerous daily visits if living with complex health conditions or receiving palliative care. You shape it, we deliver with trusted, familiar carers and excellent punctuality.

  • Live-in Home Care - a carer lives at your home, ready to provide the care you need when you need it. They are flexible to meet your needs, but never intrusive. When they are not needed, they will use the time to relax privately, which means you can relax too! Live-in home care provides that extra bit of reassurance as its always on hand at the moment of need.

Our care assistants are not only trained to the highest standards, but also receive specialist clinical training where required, ensuring care is always personalised. Whilst it is our wonderful field care team who provide you with the care you've asked for, there is much more to it than that. Our dedicated management team oversee every aspect of the service, responding quickly to changing needs and supporting our care staff to deliver exceptional care. We are at the end of the phone 24/7 to make sure any and every wrinkle is ironed out straight away.  Our customers get top notch care and their families have some of the worry burden lifted, knowing that "Bluebird have got it covered".

So, whether your requirements are for regular carer visits to your home or  a carer who lives at your home we know we can improve your quality of life

Don't just take our word for it........

Choosing the right care provider for you or a loved one is far too important to rely solely on what we have to say.  homecare.co.uk  is the most highly respected platform for publishing user feedback and contains both the best and the worst of what a provider has to offer.  All reviews are submitted independently and third party verified.  So if you want to know the nitty gritty, this is the place.  

Check out some of our homecare.co.uk reviews below 

Understanding the Cost of Home Care

Choosing care for yourself or someone you love is about so much more than numbers, it’s about feeling safe, supported and understood in the place that means the most: home. However, we know affordability matters, which is why we’re committed to being open and honest about how care is priced right from the very first conversation. 

View our local pricing and discover what makes our care across Lancaster & South Lakeland so trusted by families.

Carer and customer

Our Case Studies

At Bluebird Care in Lancaster and South Lakeland, we are committed to providing home care that is rooted in local knowledge, supporting people in our community to live well in the comfort of their own homes.

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Testimonials & Reviews

Hear from our customers and their families about their experience with Bluebird Care.

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