Meet the team
Welcome to Bluebird Care for Lancaster and South Lakeland! I am delighted to be directing premium care services in my home area.
My job is to make sure we provide our customers with precisely the care they want, in the way they choose, offering the value-for-money they expect. That means:
- working with our customers and their families at a personal level to get things right
- recruiting the best staff, with the right values and caring, "can-do" personalities
- investing in the training, skills and professional development of our staff, as well as offering terms and conditions commensurate with a high quality service.
- developing effective and robust quality systems that guarantee reliability and consistency of service to customers, whatever unforeseen obstacles might get thrown in the way
- always looking for ways we can innovate so as to continually improve on what we offer
I started Bluebird Care Lancaster and South Lakeland in 2015, having always had a personal interest in care and caring, and in more recent years hands-on experience supporting close relatives with dementia. This drew me into volunteer work for Alzheimers Society, organising events such as Race2Remember and becoming a trained Dementia Friends Champion which is how I first came across the Bluebird Care brand.
My professional background is in public policy and administration – my first career was as a diplomat, but I moved to the Lancaster in 2005 to raise our children and worked for Lancashire County Council in promoting transparent and accountable public services.
I have been hugely inspired by the opportunity to develop my own care business as a member of Bluebird Care network, to bring together my passion for excellent care with my professional skills.
I am married with four children. I love living in the Morecambe Bay area, proud of its rich natural beauty and cultural heritage. My hobbies include reading and sports - especially walking in the Bowland or Lakeland hills. And as I move past the 50 mark, I find I am loving gardening too!
Uncompromising Dedication to Quality
Bluebird Care was established in 2004 by Paul and Lisa Tarsey who wanted to revolutionise how care at home services were provided, striving for the highest quality and valuing the role of the care worker. They named the new business after Paul's boyhood hero Sir Donald Campbell and his famous "Bluebird" speed machines, as a tribute to Campbell's uncompromising and awe-inspiring dedication to achievement. What an honour for me then that, not only am I part of a business network with such esteemable core values, but that the area I cover includes Campbell's very own Lake Coniston and houses full-sized replicas of the "Bluebirds" at Newby Bridge.
Registered Care Manager
Allison's role is to lead and oversee a safe and effective care service, making sure we never compromise on our quality commitment to our customers and their loved ones. She is totally committed to our development as an exceptional home care service, where the person we are caring for is always at the centre of our focus. Qualified to level 3 in Management, she is linked in to local and national best practice forums to make sure she's always up-to-date with fresh ideas and new developments in the sector.
Allison has fulfilled a range of roles in both the public and private sector in her career, but it is care she loves most. Making a positive difference to someone’s life, however small, is what makes her tick, so in addition to managing, Allison loves to get out into the field and deliver care herself. She says she never wants to lose touch with what’s really important and that then motivates her to do the best she possibly can in managing the service. "We've got a fantastic team of carers out there and I feel privileged to be leading them," she says. "I can honestly say we've got a top class service."
In her spare time, Allison has developed quite a taste for adventure and may be spotted out kayaking on the River Lune or cantering over the Lakeland fells. In quieter moments, she treasures time spent with her children and grandchildren having fun.
South Lakeland Care Manager and Live-In Care Service Manager
Becky has lived in South Lakeland all her life, currently just outside Grange-over-Sands. She’s worked in the care sector for 20 years, starting as a support worker and moving to her first care manager role in 2008 for a Cumbrian charitable trust, leading a large team of staff. Alongside her developing career, she has continued her education and is now qualified to level 4 in Health and Social Care, Becky has realised that her vocation is to care for others, focusing on high quality of care, and she loves what she does. She joined us in December 2019 and says, "I am really excited about bringing Bluebird Care’s high quality to my home area of South Lakeland. We provide anything from 30 minute visits to full live-in care. I love helping people to remain in the comfort of their own homes with our assistance and living so locally is a great bonus because I know the area really well and I’m close at hand to those we care for whenever new issues might arise.”
Coordinator/ Field Supervisor
Emily joined us in 2017 whilst studying at university to become a school teacher. But in the end found she liked care more, so switched her career. From the get-go, Emily showed flair and commitment, so its no surprise she's quickly made her way up through our organisation, first as a Senior Carer and more lately moving into supervision and the complex Coordination role, working under Lead Coordinator Paula. Emily's role has numerous aspects - caring for our customers, reviewing and updating their care plans, supervising and mentoring our carers and coordinating the care schedules to get the right people with the right customer at the right time.
Through the Covid-19 pandemic, Emily became our mental health champion - mental health being something she specialised on in her teaching studies. Like her care for customers, her pastoral care for her colleagues is excellent.
Lead Coordinator/ Supervisor
Paula has worked in Health Care for over 25 years in every role from carer through to owning her own agency in Australia. She started work here at Bluebird Care in 2018 and was very soon promoted to Senior Carer. She is now our Coordinator. Paula’s purpose as Coordinator is to provide you with the right carers at the right time. In home care, this is easier said than done! There are so many different factors to consider, not least geography or ensuring continuous, quality cover. Paula says “I love my job because no two days are the same”.
We welcomed Rachel back from maternity leave in July 2020. Prior to becoming a mum, she'd rocketed through our ranks to become Coordinator, but decided on return to work that she wanted to manage her working time differently, so became a Senior Carer. You'll often see Rachel out caring for our customers, making sure their care plans are bang-up-to-date and working with them and their families to ensure all our staff deliver exactly what is wanted.
Rachel is also our Trainer in safe Moving and Handling practices.
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