Meet the team
Sue & Jane MacLaughlin
Sue and Jane are partners in the business, believing passionately in what they do and striving to deliver a high standard of care to the community. Having cared for family members they know just how important it is.
Sue is involved in the day to day running of the business relying on her business management experience to operate and develop the business.
Jane is involved on a consultancy basis drawing on her nursing skills and extensive experience in the residential and nursing care sector. She also teaches Health and Social Care and is therefore a valuable source of information.
John joined our Bluebird Care team in February 2016 as Care Co-ordinator. John excelled in this role, and he accepted the position of Operations Manager in August 2019.
John’s role as Operations Manager is to oversee Customer care ensuring that all care services we deliver are of the highest standard and to the Customer’s satisfaction. He will also oversee our Care Assistants ensuring that they are delivering care to the standards expected by ourselves and our Customers, and also ensuring that they are supported in their Care Assistant roles.
Having gained valuable experience as Care Co-ordinator, John is looking forward to his new role as Operations Manager and he is hoping to bring new ideas and positive changes to the whole Bluebird Care team.
John is currently working towards completing his NVQ Level 5 in Health and Social Care Leadership and Management.
Amy-Leigh joined our team as a Care Assistant in May 2017. Amy-Leigh fulfilled her caring role with confidence and professionalism, and built a great rapport with Customers and colleagues alike.
In September 2017 Amy-Leigh was promoted to Supervisor, and in February 2020, she was further promoted to the role of Care Co-ordinator.
Amy-Leigh can use all the experience she has gained as a Care Assistant and Supervisor to further her career in care as our Co-ordinator. Her caring and compassionate nature along with her professionalism will help her to fulfil her new role.
As our Care Co-ordinator, Amy-Leigh is responsible for the smooth running of our care service ensuring that our Customer's receive their visits and our Care Assistants receive their rosters. Amy-Leigh also liases with our Care Assistants, Customers, families, and other professionals to continually ensure that each Customer is getting a service that fulfils their needs.
Lana had many years caring experience before she joined our team as a Care Assistant in July 2016. Lana cares for all her Customers with compassion and professionalism, and has a natural flair in building relationships with colleagues, Customers and their families.
Lana was promoted to Supervisor in January 2019. As Supervisor, Lana supports our Care Assistants in their role and she works closely with Customers and Health professionals to ensure all our Customers care needs are met to the highest standard.
Tracy joined our team in March 2016 as a Care Assistant. Tracy had 6 years experience of providing care before working to Bluebird Care. Tracy fulfilled her role as a Care Assistant with professionalism and confidence, and built a great rapport with our customers and her colleagues.
Tracy was promoted to support supervisor in May 2017 and was further promoted to Supervisor in January 2018. Tracy works closely with Customers, families and Health Professionals to ensure high-quality customer care, and provides support to our Care Assistants.
Irene joined our Bluebird Care team as a community care assistant in May 2016. Irene had no previous experience in the community care sector before joining our team. Irene’s natural compassion for customers, her ability to build positive working relationships with customers and colleagues saw her develop naturally as a care assistant.
Irene gained promotion to support supervisor in May 2017, and was further promoted to Supervisor in January 2018. Irene works hard to ensure that all our customers needs are met to the highest standard, and that the care assistants are supported in meeting those needs.
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