Meet the team
Bluebird Care Swale is owned and managed by the Director Charmaine Grech.
I finished my training as an Occupational Therapist in 1993. I was awarded a scholarship in 1996 by the British Association of Occupational Therapists and continued to pursue my studies to obtain a Bachelor of Philosophy in Occupational Therapy by 1998. I have since had varied experience in the field of physical and mental disability, both in the UK and overseas. My experience in rehabilitation is vast to include trauma and orthopedics, neurology (such as stroke rehabilitation), paediatrics, general medicine and surgery, spinal injuries and terminal care. Throughout my career I have consistently updated my skills in my key clinical areas in order to maintain my continuous professional development. Later on in my career I decided to branch off in medico legal consultancy and I became an expert witness where I prepare reports that analyse and quantify past, present and future care for complex care cases. I have undergone formal training as an expert witness and provide expert evidence for the court. Throughout my career I worked in various healthcare settings, NHS and independent. I have always aspired to run my own domiciliary care agency to be able to bring together my experience and passion in care of the elderly. Bluebird Care provides high quality care at home and I am very privileged to be part of the network. I conquer with their principle of “Good old fashioned service” and I will ensure to continue to provide this high quality care to all our customers. I am also the Chair of the Dementia Action Alliance in Swale. I like to think of our customers as my very own parents or relatives. Only this way can I provide uncompromised, best quality care.
I specialize in dispute resolution & litigation matters within private, public authority, local government & commercial arenas. I have also undertaken high profile criminal work addressing the most serious of criminal offences.
I am recognized as “a practical and plane talking lawyer who brings his extensive knowledge & experience to providing effective, real time solutions to problems that would otherwise keep you awake at night.”
I have throughout my career undertaken an operational role in audit & compliance matters, both within the practices for which I have worked & for public & private sector clients implementing & managing quality assurance standards including ISO9001, LEXCEL and current regulatory requirements in the Health, Insurance and Financial Services sectors.
I was part of the team that implemented the first quality assurance standard for a law firm in Wales.
My experience in addressing & preventing wide ranging fraud, and in particular insurance fraud, spans the entire control process from first notification of loss and identifying potential fraud through proactive pre and post litigation handling and the civil / criminal options available to ensure the recovery of the proceeds of crime and effective sanctioning of those responsible.
I am a founding member & former Vice Chairman of the Midlands Fraud Forum & have spoken, written & been published comprehensively on compliance matters & fraud.
Ozgur graduated from Canterbury Christ Church University in 2012 having gained a Bachelor of Science degree and combined honour in Business Studies and Human Resources Management
She joined Bluebird Care (Swale) in August 2014 after gaining experience in private property management with a finance company.
Ozgur quickly progressed within Bluebird Care and was soon promoted to Financial Controller. She also gained the prestigious award of Employee of the year in 2015. She is very passionate about her role and having directed her own business previously she understands the complexities and problems involved. She prides herself in having the ability to perceive situations from both employee and employer perspectives.
Head of Care and Support (Acting)
Prior to Bluebird Care, I was employed as a senior care worker in a large residential home for adults with Mental Health issues. I joined Bluebird Care Medway in January 2014 as a care assistant and went on become a care mentor and was awarded Spirit of Bluebird in March 2015.
In January 2016, I moved over to the Bluebird Care Swale team as a care supervisor as I wanted to progress with my career in the Healthcare sector.
I love my job role. I like being able to provide our customers with the excellent care that I would wish for my own parents and relatives.
Deputy Head Of Care
I started my career in the domiciliary care industry as a Health Care Assistant in 2014. During this time, I learnt new transferable skills, being pro-active in my role as a care assistant, after a year of care I then took an new role of Team Leader, I had a the responsibility to direct and assist new and current care assistance offering them guidance and support within their new role. In 2017 I then moved in to a Care Co-Ordinator role with Bluebird Care, having a close connection with the care assistances and customers of Bluebird Care. I 2019 I then moved in to the role of Deputy Head of Care and Support where I am able to use my skills I have developed over the years within the domiciliary care industry.
I enjoy working with a close team of people, working with each other to provide the best service possible.
Care Support Supervisor
Natalie first started with Bluebird Care in 2015 as a care assistant. Natalie comes with lots of experience and has followed the career journey path way with Bluebird Care (Swale)
Natalie first started off in the Care Sectory in 2006.
My background inspired me, from a young age i was supporting a member of my family and enjoyed the experience very much. I Carried out my work experience at a day centre for people that have learning disabilities, i really enjoyed my time there.
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