Our approach to providing your care at home is driven by core values. At Bluebird Care we:
• Believe that the customer comes first.
• Respect your personal beliefs and identities and respond to your diversity, choices and needs.
• Promote your independence and always to treat you with the upmost dignity and respect.
• Maintain an open and honest relationship with you. We listen to what you say and agree what we can do and how we can provide the best service for you.
• Deliver what we say we will and provide the consistent and reliable service that you expect.
• Treat your complaints and concerns seriously and make improvements when needed.
• Respect your privacy and keep information we hold about you confidential.