Meet the team
Kevin and Tracey McCormack
Bluebird Care Southend & Rochford, is owned and run by Kevin and Tracey McCormack who bring a wealth of professional care and service experience along with management and organisational expertise to your local area.
Prior to setting up their network of Bluebird Care offices in East London and Essex, Tracey had fifteen years of experience in childcare services along with five years in adult health and social care. Kevin has 30 years of extensive business management experience having been a Director and Managing Director of several large media businesses.
Our vision is to be the very best local provider of quality care whatever the needs or requirements may be. To be able to support any individual or group regardless of circumstances through professionalism and specialist application when needed.
We aim to give our local community the opportunity to enjoy the highest quality of life and independence through the provision of professional care.
I joined Bluebird Care in 2017 having worked in care on and off since I was 17 years old.
Since joining the Southend and Rochford team I have worked hard to build good relationships with both staff and customers alike. This has enable me to match the skills and abilities or the care worker with the needs of the customer, yielding maximum customer and staff satisfaction.
I consistently take part in regular training and I am currently working towards my QCF / NVQ Level 5 qualification.
As office manager of Bluebird Care Southend and Rochford I oversee the professional and compassionate workings of both the office staff and care staff.
Customer Service Supervisor
When I started at Bluebird Care in 2016, I was a care assistant, and over the years I have worked my way up from Senior Care Assistant to Supervisor in March 2020.
As a Supervisor I complete various tasks, such as ensuring the customers are happy and are having the best person centred care they deserve. I have gained good knowledge and experience throughout the years.
I have been able to complete various train the trainer qualifications such as Catheter, PEG and Medication. I enjoy teaching members of staff these to increase their knowledge. I will be looking into starting my NVQ’s in the near future to extend my knowledge further in my care career within Bluebird Care.
I enjoy being in the care industry, supporting customers to stay in their own home and ensuring that they are as independent as they can be.
Lead Care Assistant
I have worked for Blue Bird Care since August 2018 and my role is Lead Care assistant. I am currently studying for my NVQ Level 3. Part of the role of Lead Care assistant is to mentor new members of staff, providing support and guidance whilst they are learning there role.
I first started working in care over 10 years ago when I started caring for my disabled brother. I knew that having patience, a caring nature and a passion in life to help others in their day to day needs was what I wanted to do going forward. I find it very satisfying knowing the smallest acts of kindness can really make a difference to people’s lives and live by the phrase "Treat people how you would like to be treated".
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