Meet the team

Kevin and Tracey McCormack

Franchise Owners

Bluebird Care Southend & Rochford, is owned and run by Kevin and Tracey McCormack who bring a wealth of professional care and service experience along with management and organisational expertise to your local area.

Prior to setting up their network of Bluebird Care offices in East London and Essex, Tracey had fifteen years of experience in childcare services along with five years in adult health and social care. Kevin has 30 years of extensive business management experience having been a Director and Managing Director of several large media businesses.

Our vision is to be the very best local provider of quality care whatever the needs or requirements may be. To be able to support any individual or group regardless of circumstances through professionalism and specialist application when needed.

If you wish to contact Tracey or Kevin they are best contactable on email at or

We aim to give our local community the opportunity to enjoy the highest quality of life and independence through the provision of professional care.

Kellie Woodcraft

Registered Manager

I joined Bluebird Care in 2017 having worked in care on and off since I was 17 years old.

Since joining the Southend and Rochford team I have worked hard to build good relationships with both staff and customers alike.  This has enable me to match the skills and abilities or the care worker with the needs of the customer, yielding maximum customer and staff satisfaction.

I consistently take part in regular training and I  am currently working towards my QCF / NVQ Level 5 qualification.

As office manager of Bluebird Care Southend and Rochford I oversee the professional and compassionate workings of both the office staff and care staff.

Megan Clark

Office Manager

I have worked in the care industry since I was 18 years old and I joined Bluebird Care in March 2017 as a care assistant. I then progressed from Senior Care Assistant role, then became the Care Co-ordinator and now I am the office manager. During my time with Bluebird Care I have gained my Level 3 NVQ in Health & Social Care and currently studying level 5 NVQ in Health and Social Care management. I am a Trained Trainer in Manual Handling, Risk Assessments and Parkinson’s Awareness, I am also a Mental Health First Aider.

Kirsty Davies

Customer Service Supervisor

I joined Bluebird Care in 2015 as a care assistant and have worked my way to this position. As a Customer Service Supervisor I am the first point of contact for all the customers and any individuals that may be involved in their care. I have gained good knowledge and understanding of my role which has helped me to assess the needs of the customers and advising them on the best way forward.

I have been very lucky to complete a number of different training courses. I have completed a Medication Train the Trainer course, first aid course,  Mental Health First Aid course. Safeguarding Vulnerable Adults, and record keeping courses.

I have completed my studies and now hold a NVQ / QCF Level 2 and 3 in Child and Adult Social Care and a Level 4 Diploma in Management. Also, I hold a train a trainer medication and I also train and trainer in cathetar and stoma care.

I enjoy being able to support our customers to remain independent in their own home, and also to assist them to access the local community.

I ensure all of our care plans are tailored to the individual and are persona centred throughout.

Brodie Coxshall


When I started at Bluebird Care in 2016, I was a care assistant, and over the years I have worked my way up from Senior Care Assistant to Supervisor in March 2020. 

As a Supervisor I complete various tasks, such as ensuring the customers are happy and are having the best person centred care they deserve. I have gained good knowledge and experience throughout the years.

I have been able to complete various train the trainer qualifications such as Catheter, PEG and Medication. I enjoy teaching members of staff these to increase their knowledge. I will be looking into starting my NVQ’s in the near future to extend my knowledge further in my care career within Bluebird Care.

I enjoy being in the care industry, supporting customers to stay in their own home and ensuring that they are as independent as they can be.

Charlotte Nardolilli


My name is Charlotte, I am a Co-ordinator at Bluebird Care, I assist our wonderful customers in all aspects of life, from personal care to taking them out for weekly shopping trips and everything in between! I started with Bluebird Care in January 2018 which was my first ever care job! I always thought I could never do care work as I didn't feel the personal care side of things was for me! I'm glad I took the jump, as I've been on some amazing training and the support you receive from the team is outstanding. I feel that since I started working at Bluebird that Care I have found my calling! I love everything about my job (well most of it!) but I really wouldn't be in my job if I didn't enjoy it. My most satisfying part of my job is seeing the customers being as independent as possible within the home and supporting as required! I have also, just completed my Level 3 NVQ in Health & Social Care.

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