More Great Reviews from our Customers!!

Published: 22/05/2019

Our utmost thanks to our lovely customers who have left us some wonderful reviews on Homecare.co.uk.

Our utmost thanks to our lovely customers who have left us more great reviews on the independent website Homecare.co.uk; we are grateful for your kind words.

Below are just a few of our recent reviews. To see more please visit our page on Homecare.co.uk or our Testimonials Page.


1. Review submitted from a Postal Card by Yvonne W (Daughter of Client/Service User) on Thursday 10 March 2016. Review relates to February 2016.

From the first phone call I made until sadly my mother died the whole package was amazing, the carers were excellent, nothing was too much trouble and they built up a rapport with my mum, which both she and we appreciated. The management were totally on the ball. I would have no hesiation about recommending Bluebird to anyone who was in need of care. Have to say they knocked spots off the first well known company I went with, so glad I changed to them.

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely Likely
 
Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent


2. Recommendation submitted from a Postal Card by K P (Son of Client/Service User) on Thursday 21 January 2016. Recommendation relates to January 2016.

I have found Bluebird to be reliable, helpful and professional. Their staff are caring, friendly and knowledgeable. I would not hesitate in recommending their services to anyone.

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely Likely

Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Good
Treated with Dignity: Excellent
Value for Money: Satisfactory
 

3. Recommendation submitted from a Postal Card by J K (Mother of Client/Service User) on Friday 15 January 2016. Recommendation relates to January 2016.

Bluebird Care provide the transport for my daughter, who has autism and a mild learning disability, to enable her to attend a specialist college which is a 45 minute journey each way. This provision was provided at very short notice but they came out to meet us the very next day, so we were able to reassure our daughter. The driver is friendly and professional and any delays en-route are immediately relayed to me by phone so I am able to inform the college, or I know there is a reason for the delay. I am very satisfied with the service Bluebird Care has provided so far.

How likely would you be to recommend Bluebird Care (Northumberland South)? Likely

Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent


4. Review submitted from a Website Submission by Alison G (Daughter-in-law of Client/Service User) on Sunday 1 November 2015. Review relates to October 2015.

I contacted Bluebird following inadequate care from a previous provider for my mother-in-law. I have nothing but praise for the whole team. The manager was excellent and came to our rescue when we needed it, at very short notice. She arranged a suitable care plan and everything is going fine. The carers are very pleasant, always prompt and my mother-in-law looks forward to their visits. They take the time to talk to her and that makes her happy. The most important thing is that consistency is maintained amongst the carers whenever possible. We feel we can now take a step back knowing that she will be looked after and we would be notified of any problems. I also know that I can contact the Manager anytime to sort out any issues arising, as she is always happy to help. I would certainly recommend this company to friends.

How likely would you be to recommend Bluebird Care (Northumberland South)? Extremely Likely

Overall Standard: Excellent
Staff: Excellent
Care / Support: Excellent
Management: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent