Testimonials & case studies
At Bluebird Care Exeter we offer a personal, professional service to you and your family. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.
Please read on to learn what people have to say about us.
Showing results 33 - 40 (of 52)
Enabling our customers – a note of thanks from a partnering care manager.
Dear Bluebird Care Exeter & East Devon
Can you please extend my thanks to all your carers who supported our customer to return home from hospital, albeit for a few weeks only.
As you know it was always her wish to remain at home and despite very difficult circumstances you all enabled her to do so until it became too unsafe.
There were times when you found it emotionally conflicting to walk out the door and leave her but you were supporting her enduring wish.
Hopefully she will settle into her new home and enjoy her new life.
Thank you for caring.
Very satisfied with care for my dad as it was difficult to persuade him he needed it. Carers are always pleasant and he actually looks forward to their visits.
Mum has had morning and evening carers from Bluebird Care for over four years. Mum and I have always been impressed and pleased with the quality of the care given and it has been crucial in enabling mum (who is 94) to continue to live an independent life in her own home.
We have been using Bluebird Care for overnights and evening meals for Mum. The domiciliary care team has been doing a great job over a period of several months. We have procured several care service firms over the past two years and by comparison Bluebird has good processes and the carers seem well supervised. Carers themselves appear to be very good, friendly and turn up on time. They are always on the end of the phone if needed. We are just about to increase the level of Bluebird Care for our Mother.
I have only had the use of a Bluebird Care Exeter carer for 3 weeks on coming out of hospital after 2 and a half months. However, I feel I have known my carer for a long time. She is aware of my needs and my preferences, and remembers them. This is very helpful to me - I am 87 years old. She is always prompt, ready to please and a happy person to have around. I never feel I have a stranger in the house. Her standard of work is excellent.
The carers who attend mum are always friendly and attentive. She is quiet and sensitive, but the carers put her at ease and treat her with dignity and do not rush her. I am happy to heave her in their care, confident that they will look after her when I am unable to be there.
The care my father has been receiving from Bluebird Care Exeter is wonderful. My dad has been so well looked after and he really looks forward to his carer's visits.
When my carer Mel visits, it's not like having a carer. It's more like a real partnership. She is fantastic.
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