Below are just a few of the letters we have received from relatives and people we have supported with care at home services throughout Welwyn Hatfield and Broxbourne District.
Showing results 1 - 8 (of 13)
I would like to say a big Thank you to all you at Bluebird Care for the wonderful care you have given my mum over the last five years. I have had peace of mind even when I was away that she was in good hands. thank you again for the wonderful care you have provided.
We would like to thank you and acknowledge you all for the care and going the extra mile looking after our Dad, XXXXXXX XXXXXXX. Over the last couple of year without you we would not be able to give Dad the care he needed, you have made a big difference to all our lives. Thank you all so much.
Thank you so much for all your care and support for our Mum, XXXXX XXXXXXXX. It's been great to know that she's been able to stay in her own home as long as possible, and you have made that happen.
Thank you and all the team for the care and support you have shown XXXXXX and me over the last couple of years. The management always did their best to accomodate XXXXXX needs and, of course, the carers looked after her so well. I even felt there was great affection for XXXXXX and I am sure she would have been so grateful.
I would like to take this opportunity to thank you so much for the help you gave me with my Dad, Mr XXXXXXXXX.
You were all very understanding of his Alzheimers and difficult personality at times and handled the situation very professionally and with great care and consideration for the person, with his care and concerns paramount to the situation.
I cannot thank you enough and feel that I can highly recommend your company, so thank you very much. It have been so important at this difficult time in my Dad and my life to make sure he has been well cared for.
I could not recommend Bluebird Care highly enough, they deserve recognition for the inspirational work they carry out on a daily basis. For the support they provide to their clients but also to the families involved.
My sisters and I wanted to write to you now that our mother has moved into a nursing home to express our appreciation for all that your carers have done to support her over recent months. We were impressed from the outset by the way in which Bluebird Care staff listended so carefully to our mother's requested for help both personally and around the home, then established a care plan that met these needs.
Your staff have been kind, patient and realiable in caring for her and went beyong what we could have reasonable expected by visiting her in hospital and accompanying her on medical assessments at short notice. As her needs changed you responded flexibly and increased the level of care, somethimes within hours, to ensure she was safe and well looked after. This was especially appreciated as we live a fair distance from her home. Communication has been nothing short of excellent, so there was never any doubt about what was happening, and we found your staff approachable and professional at all times.
It is all too common to hear the caring professions denigrated these days, but our experience of Bluebird Care has shown that you have well trained staff who really care for and care about the people you are looking after. We will always be grateful for the support you have given our mother at a very difficult time for her and for the reassurance it gave us that she was in the right hands.
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