Meet the team

We specialise in working with customers and their families who require care in their own homes. We offer a unique service of personalised care visits from check-in visits to full live-in support.

The whole of our care team receive the best quality mandatory training with Bluebird Care. Training, ongoing and refresher is the key to our success as a quality provider. We know that giving your staff the best tools to do their job gives them the best knowledge to ensure that every individual we care for has the best outcome.

Our management team offer the best pastoral support for our care team to ensure that we keep up with our outstanding reputation. 

Lynne Churchill


Lynne Churchill brings a wealth of experience to her role as Franchise Director for Bluebird Care Cardiff South and The Vale. With a background in Sales and Marketing, as well as Employee benefits, Lynne has worked extensively with partner blue chip companies across the UK, implementing successful marketing strategies to enhance their brands. Her 27 years of experience span across various industries including Healthcare, Advertising, and Recruitment, providing her with valuable insights and skills that will undoubtedly contribute to the growth and success of Bluebird Care.

As Franchise Director, Lynne is poised to lead the business to the next level, leveraging her expertise in sales, marketing, and brand development. With her strategic vision and proven track record, she is well-positioned to drive innovation and implement initiatives that will enhance the company's presence in the market.

Outside of her professional endeavors, Lynne enjoys staying active with hobbies like cycling and walking, as well as indulging in the pleasure of reading. This well-rounded approach to life is likely to bring a fresh perspective and energy to her role, further enriching her contributions to Bluebird

Chris Churchill

To Follow

Cerys Morgan

Registered Manager Cardiff and The Vale

Cerys has worked in Care for 10 years, starting off as a Care Assistant and working her way up to Care Coordinator and Registered Manager. Cerys has managed multiple Bluebird Care Franchise’s.

Cerys is Qualified Level 5 Health and is also a Mental Health First Aid.

In her spare time, Cerys enjoys walking, visiting new places and spending time with her niece and nephews.

Karen Razaq

Finance and Payroll Cardiff and The Vale

Karen is our Payroll and Accounts Officer. Karen has worked in Accounts for many years and spent most of her career working in care joining us from another Care Provider this year. Although having a Masters Degree in Psychology, Karen is a stickler for dilligence and accuracy. She has recently completed a qualification in Xero.

Emma Avis

Deputy Manager Cardiff and The Vale

Emma joined Bluebird Care in February 2015 having previously worked in supported living for people with Learning Disabilities. Emma initially started with us as a care worker and within six months was promoted to Care Supervisor. Emma is always on hand to provide advice and support to the supervisors in both Cardiff and The Vale of Glamorgan. Emma manages her own team of care workers to ensure that we continue to provide a quality service. Emma is the first point of contact with both new and existing customers in the Vale of Glamorgan.

In her spare time Emma enjoys cooking and spending time with her family.

Joanne Couch

Care Supervisor Cardiff and The Vale

Joanne worked in Care for 4 years prior to joining Bluebird Care, mainly with Dementia and Alzheimer’s. Joanne started with Bluebird Care in April 2019 as a Care Supervisor for the Vale of Glamorgan. Jo is responsible for supporting Customers and Care Assistants in the Vale by carrying out regular supervisions, spot checks, quality reviews and ensuring that our quality is always a priority. 

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  • What makes employees happy and why it is important we constantly re-visit these areas
  • Workplace flexibility - Offering flexibility when staff need it most
  • Employee benefits - Pensions, rewards, bonus, incentives and recognition
  • Career development - Supporting further education
  • Good manager-employee relationship - Open door policy
  • Personalized employee experience - Every member of our team feels valued
  • Long-term Benefits - Supporting retention