Testimonials & case studies
At Bluebird Care Sunderland we offer a personal, professional service to you and your family. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.
Please read on to learn what they have to say about us.
Showing results 17 - 24 (of 56)
I’m just writing to say “thank you” on behalf of my wife, L.T for the care she received recently. We appreciate the flexibility shown so that when we’ve needed you, you’ve arranged at short notice. All the girls seemed very friendly and my wife felt at ease with them.
We would have no hesitation in using Bluebird Care again, and if my wife’s circumstances do change, we will contact you.
The family of the late CP would like to thank the Bluebird Care Team for all the help and care you gave our mam. Especially L, T, D & P. We are eternally gratefully.
We were very happy with the care our mother received. The carers were all very helpful and caring and if they thought there was a problem that was not within their care, they made sure someone was aware so that further action could be taken. We know our mother was also very happy with the care she received.
I cannot praise the girl (C.R), who is coming to me, highly enough. She is quick, efficient and thorough. She is pleasant and chatty and never stops working. Chats as she goes. She does a tremendous job. Thank you.
I found Bluebird Care to be an excellent care team. They were so kind and helpful to my mother. She was a different person, much more responsive and a lot happier in herself. I found them all to be helpful and kind to me, my sister and the rest of our family.
The company stepped in to provide 24-hour care for my son after the agency he was with failed to keep him safe. Providing 24-hour care between 2 carers has been challenging since few carers wish to be away from home a week at a time. However, the company has managed to find some amazing carers who have provided care, respect, company and friendship to my son. His current carers are extremely good and work well as a team. I know the company prioritise my son's needs and do all they can to avoid disruption or distress in his life. It is this personal touch that my son and I value. We know that with Bluebird Care Sunderland his needs will always be addressed and he will be safeguarded.
Very good- satisfactory care for my husband who has Alzheimer's. Also housework carried out very efficiently- time keeping very good.
Bluebird Care (Sunderland) took care of my mother from early 2015 to May 2016. The service was outstanding and contrasted hugely with that of her two previous care companies. It was clear that Bluebird’s staff were reliable, better trained and had a greater commitment to providing a high level of care. Tasks such as collecting prescriptions or dropping off samples at the surgery had been too much trouble for previous care companies but were no problem to Bluebird Care. Staff also brought joy into my mother’s life – encouraging her to sing, cooking her favourite foods and ensuring she was able to watch her favourite sports on TV.
When any problems did occur they tended to be minor. The management team dealt with these in an exemplary fashion and could not have been more helpful.
Towards the end of her life, my mother’s health needs (physical and dementia) were very complex and I needed to be absolutely confident in the care that she was receiving. I had no hesitation in trusting Bluebird Care (Sunderland).
Since my carer has started to come I get well looked after; she makes sure I have my shower and clean clothes on. She does lots of things for me that is not in her job description; she makes sure I have some jewellery on which is one thing I love.
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