Bluebird Care in Westminster is Best Homecare Provider in London
Bluebird Care in Westminster has enjoyed an excellent month, being awarded a prestigious Outstanding rating by the CQC and welcoming the Secretary of State for Health and Social Care to its offices.
Bluebird Care in Westminster has enjoyed an excellent month, being awarded a prestigious ‘Outstanding’ rating by the Care Quality Commission (CQC) and welcoming the Secretary of State for Health and Social Care to its offices to meet the team.
The excellent CQC rating was awarded following a comprehensive inspection in January 2018, and is a significant achievement making Bluebird Care in Westminster - which offers home and live in care to people in their own homes - not only one of the best home care providers in the country, but the best in London.
The CQC inspectors found staff to be “kind, compassionate and caring” and noted that the team “knew how to provide the care and support [people using the service] required whilst also going the extra mile for them.”
The quality and commitment of the management at Bluebird Care Westminster was highlighted by the CQC, who said:
The rigorous, high-quality training at the home was also remarked upon, "care assistants received a comprehensive induction training programme to support them in meeting people's needs effectively."
Another feature noted throughout the report was the person-centred care on offer: "people were involved in planning how they were cared for and supported… Care was personalised to meet people's individual needs."
On top of this fantastic rating, the Bluebird Care Westminster team were also delighted to welcome Rt Hon Jeremy Hunt MP, to their office last month.
During the visit Mr Hunt got to meet members of
the Bluebird Care team and hear about the excellent homecare they provide across Westminster.
The CQC report also highlighted that: "Bluebird Care (Westminster) had implemented a scheme to manage situations when people were admitted to hospital. This included formalising visits to clients whilst they were in hospital and in one case a care assistant had stayed in hospital with their client. They also arranged for people using the service to have their preferred care assistant when they returned
Peter Slough, Director of Bluebird Care in Westminster, said:
Health and Social Care Secretary Jeremy Hunt, said:
Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care, said:
Chief Operating Officer of Bluebird Care, said: