The Difference I Make - Donna

Published: 18/07/2018

As part of our #MakeADifference campaign, we have been spending some time with our incredible team of Care Assistants and recently caught up with Donna, who has recently joined the Bluebird Care team. Donna shared her story with us and we are delighted to be able to share it here.

As part of our #MakeADifference campaign, we have been spending some time with our incredible team of Care Assistants and recently caught up with Donna, who has recently joined the Bluebird Care team.

Donna shared her story with us and we are delighted to be able to share it here:
I live in Feltham and started my career in care at the age of 16 when I left school. My first job was in a care home and I found that working as a Care Assistant gave me a real sense of pride as I was able to give back in a meaningful way.

One thing that helped inspire me to work in community care was how, when my granddad was unwell, he needed to move into a care home. I really wanted to care for him at home, however was sadly not able to do so.

As well as this, my uncle had dementia and needed to move into a specialist residential home. These things were hard for me to see and I really am passionate about home being the best place for our customers.

I worked in retain at Heathrow Airport for a short time before joining Bluebird Care and my role was in retail. I live in Feltham and really wanted to get back into care because I was searching for that real sense of satisfaction again.

After a short period of time out of work, my cousin told me about the role with Bluebird Care as she had seen it on Facebook. I thought I would apply and was delighted to have had a job offer!

I use the bus to travel so planning is key to my days and always leave plenty of time for journeys!

One big difference to working as a Community Care Assistant than working in a care home is that you visit just one person at a time and get to know them (along with their family very often).

I find that they key skill I put in place each day is my ability to remain calm in all situations. I also love how everyone works so well as a team and I have all the support that I need!
We are a family run business that goes above and beyond for all of our staff and if you would like to find out more about joining our team, you can apply here.