Testimonials & case studies

Reputation Reviews

Showing results 1 - 8 (of 21)

"We have been using Bluebird Care for @ 10 months now.  The office staff listen and help, taking on board issues that may crop up, and then importantly the carers who come on a daily basis and help everyone on the team.  We are fortunate in having a main carer so there is consistency and means my Dad who needs the care knows his carer and can make a connection and bond, ultimately helping both of them.

For me the most important person is my Dad who is 90 years old, virtually blind, hard of hearing, almost immobile, good care is paramount as it gives him the dignity to continue living in the home he knows and has lived in for 65 years!   Thank you Bluebird. "

K.C

Both Michael and myself are very thankful to all the lovely carers who came to help Mum over the last few years, but particularly during Covid and in the latter weeks before Mum passed away.  Please pass on our thanks and appreciation to Christine, Gul, Louise, Katie and Demi who were all so kind and caring toward Mum.

S.K

I would like to provide feedback for Abie.

Joy provided extensive teaching for Abie which I have to say was absorbed to the finest detail and she followed the care plan.

She has been extremely kind and caring and a pleasure to have in mums home.

Mum felt comfortable in Abies care and I am very gratedful to both  Abie and Joy for her teaching. I thank you for choosing Abie.

Best Wishes

H.M

H.M

I just wanted to send you a quick email to thank you for all your carer's are doing for my mum.  

 

I live overseas but have been back in the UK and staying with mum for the past few weeks and she's been more relaxed, content and happy than I've seen her in a very long time.  All of the carers mum has to visit her have been absolutely wonderful, particularly Wendy, Sarah, Lauren, Katie, Rose and Joanne.

 

Wendy has such a lovely rapport with mum and I can see that they all genuinely care for her and it made me feel so at ease when I had to leave, knowing that she is being so well cared for and to see her so content.   Now that mum has got to know them, it's so reassuring to know that she has familiar faces each day.  Wendy really is an exceptional carer and the bond she seems to have with mum is just wonderful and I, and the rest of our family, have a huge weight taken off our minds, knowing we feel comfortable being able to leave mum in their capable hands.   

 

I did discuss the possibility of adding an extra half an hour to mum's lunch or tea-time visits with my brother, as she really seems to thrive on the company and interaction and it would give whoever is visiting her a bit more time to do a crossword or help mum go in the garden for some air, without being too rushed.

 

I can't thank you enough for all that you're doing. Before we made the really difficult decision of deciding to hand over mum's care we, as a family (particularly my brother), went through an untold amount of worry and stress and having Bluebird carers has meant that he's now been able to go back to work in the knowledge that he doesn't need to worry about mum and I feel so much more comfortable knowing she's being well cared for in her own home.  My brother has, effectively, been able to get his life back.  

 

I would happily recommend your company to anyone who needs to know that they can trust and rely on the care staff looking after their relatives.  The standard of care your company has offered us so far, is exactly what we had hoped to receive and that is a reflection on the training and support Bluebird must be offering their staff.

J.S

J.S

I would like to thank all those involved in arranging or providing the package of care for me in my home - the friendship, support, care and humour all undoubtedly allowed me to remain in my house for as long as was sensible.

Mrs E

Mrs E

I am writing to thank you all at Bluebird for looking after my dad so well over the past 6 months.

 

The quality of care that dad has received has been excellent.  Whenever I have had a concern about dad, I have never hesitated to contact either you or Kelly who have always replied very quickly, even at weekends.  I thank you for being so patient.

 

Dad and I got to know some of the girls really well and we will miss them.  They all treated dad with kindness and respect.

 

I will not hesitate to recommend Bluebird in the future.  

Miss A

Carers are very patient, warm, caring and understanding of autism and learning disabilities

Ms S

Just wanted to thank you again for your help. It's so frustrating being so far away and mum being so hard to contact.

‚ÄčThe openPASS app is great, and gives me a lot of comfort to be able to see what is happening with Mum each day.

Mrs S, Australia

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