Our commitment to you
We believe care matters. Bluebird Care Gosport is a business dedicated to providing high quality homecare services.
What makes our homecare services different? Simply, that we put you, the customer first. Our aim is to provide the standard of care that we would want for our own families. This means valuing the unique qualities of each customer and seeing the whole person, not just a list of care needs.
Our services are flexible and respond to your changing priorities and needs. We work together with families to keep our customers in control of their own care as far as they are able. That’s why we always listen carefully to what you tell us about how you want to receive your care and support.
We keep in regular contact, so that you soon get to know the team at Bluebird Care Gosport. Building a relationship that you can trust and rely upon is central to how we manage our business.
Confirming the quality of our homecare service
The care supervisors from Bluebird Care Gosport will regularly check that you are satisfied with the services that you receive from us. We share this information with the national regulator for homecare services. There is a national regulator in each of the four countries of the United Kingdom. These statutory bodies have responsibility for making sure homecare services meet the requirements of the law and meet fundamental standards of quality and safety. Each regulator carries out periodic inspections to check our services. As part of these checks they may directly ask our customers for feedback.
We are also members of the United Kingdom Home Care Association, the organisation that helps home care agencies to achieve high standards of care and support.