Meet the team

Tim Rowland-Jones (Managing Director) started delivering homecare in Bristol in June 2014, having acquired the Business from a previous owner.  His focus is to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes.

Delivering the highest quality of homecare and support is my absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.

Tim Rowland-Jones

Franchise Owner

Tim Rowland Jones studied Business Management at University before going to work in the family business. Experience in staff management and customer service has helped Tim develop the Bluebird Care office. Tim Rowland Jones has always lived in Bath and as such understands the local community and knows the area very well.

Like many other people, his first real experience of the care industry came at a time when his own grandfather who suffered from dementia was admitted to a residential home. The care he went on to receive was of a particularly high standard, and this served as an inspiration and as the driving force behind his involvement with Bluebird Care.

Tim is now particularly passionate about caring for people living with dementia and dedicates much of his spare time volunteering at local day centres and the Royal United Hospital in Bath, spending time and ‘befriending’ people with dementia.

Claire Nolan

Area Care Manager

After first entering the care industry by working in a residential home at the age of 18 I immediately felt I had found my niche and had a real passion and drive for providing high levels of care and support to vulnerable adults.

After a career break to raise my family I returned to the domiciliary sector in 2010.  I have worked as  care worker, senior, trainer and manager and could not imagine working in any other industry. 

I am a driven and motivated in providing a dedicated and professional high standard of person centred care to our customers and am thrilled to be a part of such a passionate and dedicated team.

Lottie Treby

Assistant Manager

I have been working in the domiciliary industry since leaving sixth form at the age of 17.  I began my career as an administrator and then progressed into the role as lead care coordinator and completed my NVQ 5. I now assist with a variety of the business operations.

I cannot imagine working in any other industry as I am passionate about continually striving to provide a first class service. I believe person centred professional care should be given to all those that need it.

Katie Fitzhenry

Quality Manager

My first role working in care was on a voluntary basis at a summer playscheme for children and young adults with learning difficulties when I was 16. I originally volunteered for 4 days and ended up working for the whole 6 week holidays. Since that initial role I have worked in a variety of positions; as a Care Worker, Senior Support Worker, Deputy Manager of a residential home for adults with autism and now a Care Supervisor for Bluebird Care. I have also gained a degree in learning disability studies.

Working in this industry is my passion and I am proud to be part of a team whose focus is on delivering the highest standard of person centred care to all individuals

Theresa Higgs

Care Manager

I have been working in professional care for 20 years and also looked after my Dad since I was a child until he passed away at Christmas 2014. I am very passionate about care and love to go the extra mile, putting a smile on someone’s face is the highlight of my day. After my Dad passed away I took a year off from working as didn’t think I could carry on working in care but my friend talked me back into it, so I agreed to give it a go.

After 18 months I was promoted and worked my way up to Senior Care Coordinator and Field Care Manager. For all the roles I have held there was a lot to learn and really enjoyed it, I love meeting and greeting new clients and mentoring new staff. 

I am also proud to say I completed my NVQ 5 in Health & Social Care!

Leona Pillinger

Company Trainer

I have been working in the Health and Social Care sector for over 20 years, ranging from an Occupational Therapy and Health Care Assistant, Carer, Senior Carer and Sheltered Scheme Manager, giving me a wealth of experience in various settings and achieving an NVQ 3.

For the last 6 years, I have worked as a trainer. I believe that care is vocational, and it is a privilege to meet passionate and caring people dedicated to providing the sort of service that they would choose for their own families, imparting the importance of providing a professional, person centred service.

We would all like to live as independently as possible, in the home that holds our happiest memories, with choice and autonomy, and I am proud to work for a company that strives to help people achieve this.

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