Meet the team

Tim Rowland-Jones (Managing Director) started delivering homecare in Bristol in June 2014, having acquired the Business from a previous owner.  His focus is to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes.

Delivering the highest quality of homecare and support is my absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.

Tim Rowland-Jones

Franchise Owner

Tim Rowland Jones studied Business Management at University before going to work in the family business. Experience in staff management and customer service has helped Tim develop the Bluebird Care office. Tim Rowland Jones has always lived in Bath and as such understands the local community and knows the area very well.

Like many other people, his first real experience of the care industry came at a time when his own grandfather who suffered from dementia was admitted to a residential home. The care he went on to receive was of a particularly high standard, and this served as an inspiration and as the driving force behind his involvement with Bluebird Care.

Tim is now particularly passionate about caring for people living with dementia and dedicates much of his spare time volunteering at local day centres and the Royal United Hospital in Bath, spending time and ‘befriending’ people with dementia.

Louise Taylor

Area Business Manager

I have been working in the Domiciliary Home Care sector since 2004, starting as a Care Worker and gradually over the years promoting through the ranks to become Area Business Manager for Bristol, Bath & NE Somerset.
I have gained a huge amount of knowledge in that time, I have found that my previous care experience has been advantageous when it comes to helping both Customers and Care Workers alike.

I am proud to be working with such a dedicated team of professionals. Their passion for a high standard of care is second-to-none. My aim is for my team to deliver person-centered care; to a standard that I would expect for my own family and we are striving to become an 'outstanding' provider of care in the community.

Claire Nolan

Area Care Manager

After first entering the care industry by working in a residential home at the age of 18 I immediately felt I had found my niche and had a real passion and drive for providing high levels of care and support to vulnerable adults.


After a career break to raise my family I returned to the domiciliary sector in 2010.  I have worked as  care worker, senior, trainer and manager and could not imagine working in any other industry. 


I am a driven and motivated in providing a dedicated and professional high standard of person centred care to our customers and am thrilled to be a part of such a passionate and dedicated team.

Lottie Treby

Operations Assistant

I have been working in the domiciliary industry since leaving sixth form at the age of 17.  I began my career as an administrator and then progressed into the role as lead care coordinator and completed my NVQ 5. I now assist with a variety of the business operations.


I cannot imagine working in any other industry as I am passionate about continually striving to provide a first class service. I believe person centred professional care should be given to all those that need it.

Katie Fitzhenry

Care Supervisor

My first role working in care was on a voluntary basis at a summer playscheme for children and young adults with learning difficulties when I was 16. I originally volunteered for 4 days and ended up working for the whole 6 week holidays. Since that initial role I have worked in a variety of positions; as a Care Worker, Senior Support Worker, Deputy Manager of a residential home for adults with autism and now a Care Supervisor for Bluebird Care. I have also gained a degree in learning disability studies.

Working in this industry is my passion and I am proud to be part of a team whose focus is on delivering the highest standard of person centred care to all individuals

Theresa Higgs

Care Supervisor

More info to follow soon

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