What is premium home care?

Premium home care is an outstanding service that provides personalised care services to our customers. We like to treat our customers as VIP’s and by that, we now consider Bluebird Care York as premium home care.

The word premium stems from many meanings, whether it be a high-end service or something of superior quality, which is exactly what we offer at Bluebird Care York. Our carers go above and beyond for our customers, offering more than just care, we offer friendship, loyalty, and companionship, which is more than just your average help.

What does it mean to offer premium services?

• We offer extra help beyond just care.
• We become companions to your loved ones.
• Our services are always performed with 100% effort.
• We have constant communication.
• We can give you constant help and reassurance.

The list goes on…

Do you need a companion?

Just because we offer a basis of services, does not mean we do not go the extra mile.

Our carers want to make a friend in you, just as you do to them, when life gets lonely and you want an extra bit of support or even a friendly bit of help, we can come to your service. Companionship care is all about being a friend to you, we do not treat it as care, we treat it as a catch up. The premium companionship care we offer will get rid of your loneliness and motivate you to be your best self.

Having regular companionship enhances their overall well-being by reducing feelings of loneliness, isolation, and depression. Engaging in meaningful conversations, participating in activities together, and forming a genuine bond with caregivers can significantly improve mental health and cognitive function. Moreover, companionship care fosters a sense of purpose and joy, promoting a happier and more fulfilling life for those in need of support.

For more information on Companionship care, visit here.

Examples of our premium services:

High-Quality Care: 

We are delivering high-quality and personalised care services to our customers. We prioritise the well-being of each customer and ensure that the care we provide meets the individual needs and preferences of each person. 

Professional Staff: 

We hire high quality and highly skilled and care assistants who are experienced in providing home care services. You have specialised training in areas such as dementia care, palliative care, or other medical conditions, ensuring a higher level of expertise.

Comprehensive Services:

We offer a wide range of services beyond basic personal care. We can provide companionship, medication management, housekeeping, and even live-in care options. Our comprehensive services cater to various needs and situations, making us stand out as a premium provider. 

Flexible Care Plans: 

We offer flexible care plans that can be tailored to suit the specific requirements of our customers. This personalisation allows customers to receive the right level of care and assistance while maintaining independence in their own home.

Transparent pricing: 

Though our premium home care services can be more expensive than others, we provide transparent pricing structures. This means customers are fully aware of the costs involved, and there are no hidden charges, creating a sense of trust and reliability. This allows us to pay our care staff above the industry average! 

Customer Centred Approach:

We focus on the needs and preferences of our customers. We involve our customers and their families in the care planning process, ensuring a person-centred approach to care. 

Positive Reviews and Testimonials: 

We receive positive reviews and testimonials from satisfied customers and their families. Positive feedback from previous customers can function as a strong indicator of the quality of services we provide. 

Regulated and Accredited: 

We comply with all relevant regulations and hold accreditations or memberships with industry associations. These certifications demonstrate our commitment to meeting ambitious standards of care.

Why premium home care?

The question is, why not premium home care?

When your loved ones are in need, you want the best for them, and what is more reassuring than premium services? We want you to have the best possible experience when offering your loved one's care.

With a strong commitment to excellence and a heartfelt approach to caregiving, we aim to make a positive difference in the lives of our clients and their families, creating an environment where they feel safe, valued, and cherished. Trust us to deliver exceptional premium home care that exceeds expectations and brings peace of mind to you and your loved ones.

We're here for you !

If you are looking for home care in York, contact us and our resolute team will be on hand to assist you with any queries and discuss what options we have available.

If you want to be a part of the Bluebird Care team, visit our careers page for available and upcoming vacancies.