Testimonials & case studies

The carers and office staff acted professionally at all times. The carers arrived promptly and treated my mother with gentleness and respect. She felt safe and confident with them. When there was a query over a possible health problem, I was notified immediately. At all times I felt supported by the Bluebird team and am very grateful for their help in caring for my mother.

Rosemar S, Daughter of Homecare Customer

This is the best care company in York. The carers really do care and go the extra mile in forming great relationships with clients and clients' families. My dad has complex needs and had been let down previously by 2 very bad care companies. What a relief and a difference to get Bluebird. From the beginning of their care, there have been great improvements in my dad's quality of living. He is cared for to a very high standard but with a nurturing gentle approach. I often hear him laughing and joking with the carers and he happily looks forward to their calls. Even on dad's off days, they seem able to jolly him along lifting his mood. Dad is always clean and well-fed with all his needs met. As family members, we can rest easy knowing that he is in safe hands. Bluebird's communication is excellent so we feel involved and kept up to date about things. A great company with wonderful staff and management we feel lucky to have them for dad's care.

Victoria D, Daughter of Homecare Customer

My wife was diagnosed with Motor neurone disease more than seven years ago. After four years, Bluebird was called in to help as she could no longer support her body weight even with a walking frame. She is now housebound and almost bed-bound. Her carers come four times a day (in tows) for the hoist. They are always helpful, know their job and are discreet. Recently they took over the administration of her medication. I could not have survived as a 24hour carer without them, and I would have no hesitation in recommending the company to others.

L T, Husband of Homecare Customer

Bluebird Care has been looking after my mum for over a year, and I have been very impressed with their support. They have gone the extra mile to ensure Mum has been looked after. They have provided good communication with the rest of the family.

Catherine L, Daughter of Homecare Customer