August Carer of the Month

Published: 02/09/2016

The August Carer of the Month is Maria Jefferies.  Maria is a live-in carer.  She is a popular choice with staff and customers in both offices.  Examples of customer compliments include:Maria is a good cook I like the meals she prepares - lovely traditional food always uses fresh ingredients and cooks from scratch. 

Office staff have said about Maria:
 
Maria has gone above and beyond to meet her customer’s constantly changing needs, she has been patient and empathetic maintaining a positive attitude at all times.
She has demonstrated wonderful partnership working and communication, ensuring all relevant people - family, doctors, district nurses, specialist nurses, occupational therapists, and the office - are kept informed, and this has led truly person centred care which has put her customer first.

 
Here is Maria showing her certificate to delighted customer Lynne Pickthall.