Our Annual Customer Quality Survey Results

It is a privilege for us to provide care and support to our customers and to support our ethos of listening, we carried out an annual Customer Quality Survey.

Our latest survey demonstrated some very encouraging results, notably with 100% of our customers feeling satisfied that they are treated with respect, politeness and tasks being completed professionally.

As a premium care provider, we strive to go above and beyond in every way possible and this is a great endorsement of our pursuit of quality in both the delivery of care and our customer service.

Many thanks to all our customers and their relatives that took the time out to complete the survey. We are genuinely touched to receive so many generous comments and compliments.

The results of our 2019 Annual Customer Quality Survey can be viewed here.