Meet the team

Caitlin Bradley

Training and Staff Development Generalist

Caitlin Bradley- Training and Staff Development Generalist

Caitlin graduated university with a degree in Social Policy and joined Bluebird in summer 2018. Within months of joining Bluebird Care (St Helens), she was promoted to supervisor.  An opportunity within the company for the role of Training and Staff Development Generalist.  Caitlin was delighted to be promoted to this role and has achieved her TTT qualifications to train and develop all of our staff.  Caitlin has high standards of training and is a fantastic member of the team.

 

Jan Walsh

Director

Bluebird Care St Helens was established in 2014, and is led by Jan Walsh. Born and raised in Merseyside, Jan is dedicated to providing the highest quality of domiciliary care in the borough.

From its inception the business has grown from strength to strength, the main ingredient of this success being attributed to its staff.

Carefully selected and trained to the highest industry standards, Jan’s dedication to core values and the provision of the absolute best in personal care is not just a career but a vocation.

With a background in accountancy, lending invaluable support to local businesses, Jan is sensitive for the need to provide cost effective in home personal care for your loved ones, whilst never compromising on standards.

A dedicated family woman sympathetic to the needs of others, Jan motivates the company to deliver on Bluebirds promise of “Good Old Fashioned Service” at all times.

Making the decision to seek outside professional help in caring for a loved one is never an easy decision.  We offer every assurance that appointing Bluebird Care St Helens, will however, be the right one.

Call us for an informal, no obligation, chat to discuss any assisted care requirements you may have. If further assurances are required we would be happy to put you in touch with families who, having made this difficult decision are now happily benefiting from it.

Clare Armstrong

Director

Clare joined Bluebird Care (St Helens) in March 2015 as the Coordinator and moved to the Supervisor role and then to the Training Managers role to broaden her experience in the Health and Social sector. Clare has recently successfully completed her NVQ Level 3 qualification in health and social care.

Clare successfully carried out the role of Operations Manager and continued to grow the company with the support of her team.  Clare worked with the team to grow the business while maintaining the high Quality of our Service and the Training of all our Care Assistants.

Clare became a director of the business in September 2018.  Clare is an asset to the business and has a great understanding of the care sector and the customer and staff needs.  Quality and Compliance is always at the top of Clares agenda.

Clare has a background in Accountancy and managing large businesses but say's she is enjoying the Home Care sector and is looking forward to growing the business that provides the highest quality of Service to our customers.

Hayley Allen

Registered Care Manager

Hayley joined Bluebird Care (St Helens) in November 2016 as an Apprentice. Hayley previously had a successful career in the food industry where she progressed to management level and was responsible for the smooth running of the business.

Hayley has held a number of positions with Bluebird. She quickly progressed to the supervisor role in May 2017 after displaying a hardworking and dedicated attitude. In October 2017, Hayley was promoted to the role of coordinator and is keen to provide the highest standard of care to our customers while focusing on continuity as an important factor.
 
Due to the business’s expansion and the restructure of the management team, an opportunity arose and the opening for the registered manager’s post became available. Hayley has proved to possess excellent leadership skills and has has achieved great success with both customers and staff. 
Hayley has achieved her NVQ Level 2 and 3 in health and social care. Hayley is working towards achieving her Level 5 as part of her registered managers post.
 
Hayley, described by a number of customers, as "Bluebirds Delight" is enjoying her role within the company and is on our Career Path.

Clare Toole

Care Coordinator

Clare joined Bluebird Care in January 2016 to start a new career as a care assistant. Clare previously had a successful career in the health and beauty sector as a hair stylist with a large clientele. Whilst Clare enjoyed this role she felt she was ready for a new challenge.
 
Clare immediately excelled in her role as a care assistant and has an excellent rapport with all of our customers and her colleagues. She was promoted to the supervisor role in October 2017 where she is a key point of contact with both customers and staff. Throughout this role Clare was responsible for the recruitment and retention of staff.
 
Due to the business’s expansion and the restructure of the management team, an opportunity arose and the opening for the care coordinators post became available. Clare was successful at interview and is currently carrying out this role. Clare has taken to the role really well and has brought some fantastic ideas which she will be looking at implementing in the future with the support of the care manager. Clare has a calm nature and is very approachable. She has shown good understanding of how the coordinators role is key to the functioning of the business. We wish her the best of luck and look forward to working further with her.  
 
Clare has successfully achieved her NVQ Levels 2 and 3 in the health and social sector. Clare has expressed a desire to continue with her training and complete her Level 5. This will assist her to gain more knowledge and progress within the business.

Deborah Owen

Lead Supervisor

Debby joined Bluebird Care (St Helens) in August 2016 as a care assistant. Previous to this Debby held various positions working in the public sector. Despite various ventures in different professions Debby felt she had not found her passion. Debby has a naturally caring nature and decided to pursue a career in the health and social sector.
 
Debby demonstrated a professional manner and was keen to progress with her career. Debby was promoted to the role of supervisor in November 2017. She is the key point of contact for both staff and customers. Her role includes meeting new customers, attending customer reviews and carrying out spot checks and supervisions with our care workers. Debby enjoys the role and says that Bluebird Care (St Helens) is like a family. She is currently assisting with the training of the new staff by overseeing the completion of the care certificate and is thoroughly enjoying supporting both staff and customers.
 
Debby has achieved her NVQ level 3 in health and social care. This has broadening her knowledge and has given her confidence to support our care team. Debby is keen to continue her training and gain her level 5 in order to increase her future prospects. 

We are so delighted to announce that Debby has now progressed to Lead Supervisor, (August 2019). She will be working closely with Hayley, and leading the supervising team to ensure delivery of service is at a high standard.  The retention of care assistants is an important part of Debby role within the company, and she is highly motivated to look after all of her co workers.

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