Meet the 'outstanding' carer making a difference to people's lives in Reading

Published: 22/05/2019

A kind-hearted care worker from Whitley, who has "amazing rapport" with the people she looks after, has been nominated for a Pride of Reading Award.

Caroline Sawyer, 48, who has worked for Woodley-based Bluebird Care for five years, could be named the 2018 Health Worker of the Year at November’s glitzy awards ceremony after being nominated by boss Rebecca Hawkins.

So impressed with Mrs Sawyer’s caring skills, Miss Hawkins, 36, business development manager at the company, which supplies services to some 60 people across Reading, Berkshire, said:

I would have Caroline look after my mum and dad in a heartbeat

"And I can only pray that when that day comes or the day I need care, someone like Caroline will be around to support me.”



Miss Hawkins added: “If you had to put a health care worker in a bottle and sell it, you would put Caroline in that bottle. She works to the highest of standards, always has a smile on her face and delivers outstanding care. Reliable, trustworthy and honest, she is loved by all team members and is a mentor to most of them. She has also built amazing rapport with our customers, and supported their family members, too. Caroline has even taken customers out on her days off to allow them to socialise and give the family some respite. She is an asset to Bluebird Care, which is why so many new carers start their journey with Caroline. Being in care is a tough job and an emotional one as well. So the fact Caroline can always wear a smile and have a laugh is so important to the wellbeing of our customers and their families.”

Mrs Sawyer, who visits and looks after some 20 clients a week, said: “I was very shocked but honoured to be nominated by my [employer] Bluebird Care. I find it very rewarding working in the care industry as you get to make a small difference to people's lives. Some days you may be the only human contact with that person all day. So, to help or just have a chat with them is a huge privilege. Also for so many people to welcome you into their homes and families is an amazing thing to be part of.”

And on why she takes clients out during her free time, she said: “It's extremely important for people to socialise, as being unable to just go out unaided really does make people isolated from the outside world. A lady who I have taken out really enjoyed simple things that we all take for granted, like choosing a new item of clothing in a clothes shop, which gave her a sense of independence.”

The awards ceremony hosted by Chris Tarrant, will take place on Friday, November 2, at the Royal Berkshire Conference Centre.

The winners are chosen by a panel of judges.

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