Bluebird Care Reading & Wokingham received the 'Outstanding' rating from CQC

Published: 22/05/2019

A CARE provider marked their 10-year anniversary by receiving an 'Outstanding' rating from healthcare watchdogs this week.Bluebird Care's Reading branch received the accolade for delivering high-end care to the elderly and people with disabilities in the Berkshire area. 

The result of their latest Care Quality Commission (CQC) inspection means Bluebird is the only care provider in Berkshire to achieve this rating.

Tushar Shah, director of Bluebird Care for Reading and Wokingham, said: "We're thrilled to have been awarded the highest CQC rating possible.

"We've always strived to deliver the very highest levels of service and our customers have been our priority since we began.

"We're always looking for ways to develop our services and improve where ever we can, so reaching our 10-year anniversary is a fantastic mile-marker to receive our 'Outstanding' rating."

Deputy Mayor Rob Stanton praised the carers for supporting the vulnerable people in their community, which included a fundraising campaign of £1,800 for Alzheimer’s research.

The inspection found the organisation demonstrated an outstanding service when it came to customer care and leadership.

CQC identified customers and families were treated with kindness, compassion, respect and there was excellent focus on personal care.

The report reads: "People told us they were happy and extremely satisfied with the service they received. One person told us they would recommend the organisation to anyone.

"Other comments we received were that customers were really satisfied, carers were never in a rush and provide extra help when needed. Customers thought the service was exceptionally good."

For the full link to the artcle, click here