Our wonderful Care Manager Mel sat down with us to talk about her role and her favourite parts of her job!
| Question |
Mel's Answer
|
|
Please describe your role…
|
My job is to Manage the day to day running of the care team and office staff ensuring that we can deliver the very best service to our customers.
|
|
How long have you worked for Bluebird Care? Did you have a role before the one you are doing now within Bluebird Care? (Progression) What did you do before your time at Bluebird Care?
|
I am coming up to my 4th year now, I started my career in care when I left school, supporting with day to day tasks such as making drinks and doing laundry.
I then left care to have my son. Then I returned to community care and progressed to supervisor.
I was then an NVQ assessor training a lot of different carers in both community and care homes.
|
|
What’s the best part of your job?
|
Meeting the carers and customers, it’s so rewarding to see how we can support them to live life to the fullest.
|
|
What is your favourite memory from your time at Bluebird Care?
|
I’ve always loved the events we run, especially the last summer event we had. It was lovely to see everybody come together and have a good time!
|
|
What’s the best bit of feedback you’ve had from a customer at Bluebird Care?
|
I was really moved to have heard from my customers that they feel listened to and heard!
|
|
What would you say to someone who was thinking about a career in care?
|
It’s hard worth but completely worth it and so rewarding.
|
|
What’s your favourite food?
|
That’s easy…Chocolate!!
|
