[BLOG] How technology is helping Bluebird Care Exeter & East Devon select the very best care staff
Published: 03/05/2016
In our latest Guest Blog, Neil Eastwood, international speaker on recruitment and retention of care staff and Founder of Sticky People, discusses how technology is helping quality homecare providers like Bluebird Care Exeter & East Devon select the very best care staff.
How technology is helping quality homecare providers like Bluebird Care Exeter & East Devon select the best care staffAs we age most of us will want to continue to live in our own homes for as long as possible. For those who need help with daily activities, this may only be made possible with outside help.
The popularity of this choice has meant that if you are considering homecare for a loved one in Exeter and East Devon, you will have a range of providers to choose from.
For most people in this situation the top priority is to feel reassured that the care staff coming into the home of your loved one have been carefully vetted and selected and are dependable, warm and caring.
Of course all bona fide homecare providers undertake a DBS (Disclosure and Barring Service) check on successful applicants as well as interviewing and taking up employment references, but the highest quality providers, like Bluebird Care Exeter and East Devon, also go much further than that.
They operate an award-winning personality and risk screening evaluation called PeopleClues©. This is a computer-based assessment taken by each applicant, prior to their interview, to assess honesty, reliability, and their strengths and weaknesses.
The system has taken years to develop and is based on capturing the personality profiles and attitudes of over 190,000 existing care staff and looking for patterns that are common to those that customers, families and managers agree are the very best at their jobs.
As Jasmine Broome, Business Leader of the East Devon office explained:
“PeopleClues© allows us to quickly spot and fast track those applicants who are identified as natural carers. It also provides a development guide for each new starter so we can tailor our training to suit every individual.”
Owner of Bluebird Care Exeter & East Devon, Sara Flint commented:
“It is the industry leading initiatives such as utilising PeopleClues© that contributed to us being recently named as Employer of the Year at the Exeter Business Awards. We strive to create a positive, inclusive and supportive workplace culture and understand that without our Care Assistants we couldn’t offer the outstanding care and support we do across Exeter and East Devon”.
So when you are considering a homecare provider ask them what type of tools they use to evaluate attitudes, personality and behavioural traits of their applicants.Companies like Bluebird Care Exeter & East Devon will be able to demonstrate how advanced technology supports them in providing the top quality care your loved ones deserve.
Neil Eastwood, international speaker on recruitment and retention of care staff and Founder of Sticky People, distributors of PeopleClues© technology to UK social care providers.
