Meet the team
Bluebird Care Eastbourne & Wealden is led by Neil Blatch. Neil started delivering homecare in Eastbourne & Wealden to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is Neil’s absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.
Director/Owner and is in charge of marketing and finance as well as overseeing the smooth running of the business. Please speak to Neil for any help with invoices, marketing and business solutions.
Neil Blatch has an extensive business and management background within the IT industry. Neil holds professional qualifications in project management gained through 25 years of experience.
He has gained valuable experience setting up dedicated teams and ensuring good working relationships with customers and suppliers alike providing a quality delivery service to everyone using the service.
These skills are brought across and marry with the Bluebird Care ethos of quality, professionalism and excellent service to our customers delivered in the good old fashioned way with passion and a smile.
Valerie has many years experience in the home care sector and manages the operational side of the business, staff training, helping customers with local authorities and social workers, implementing new care packages and reviewing existing ones. Please speak to Valerie is you need to chat about an existing care package or a new one you need for yourself, a member of the family or a friend.
Sarah is responsible for allocating care workers to customer calls on a weekly basis. Any queries regarding your workload, holidays, or sickness please speak to Sarah. Sarah processes completed timesheets on a weekly basis. Sarah works with Neil who is in charge of finance, so please speak to Sarah for any invoice or pay queries.
Live-in Care Supervisor
As of 20/04/20 Erin received a promotion from senior care worker to Live-In Supervisor. Erin is a great asset to the office team and is now working closely with Valerie monitoring all of the 24 hour live-in care packages. Erin visits each package on a regular basis, doing spot checks and supervisions on the staff, but also speaking to the customers and checking all is well. Erin completes regular well-being checks, monitoring blood pressure, temperature, oxygen saturation and is able to raise any concerns to the GP.
Stevie joined us on 04/05/20 as our Supervisor, Stevie is an experienced senior care worker and very knowledgeable within the care industry, and can use our current data base PassSystems – which is the secure system that holds all your care plan information and Web-Roster which is our secure rostering system. Valerie will be spending time with Stevie over the coming weeks to train her on risk assessing, compliance and other aspects of the role. Stevie will be doing customer reviews, staff supervisions and spot checks as well as risk assessing new packages of care.