Meet the team

Bluebird Care (Wiltshire North) is led by Nigel and Lesley Gough, and Nell Wyatt. They have unique knowledge of the local Healthcare sector working as General Practitioners and a Nurse. They each bring a different dimension of expertise to Bluebird Care but share the common goal of enabling high quality care in individual's own homes. 

Nigel Gough

Franchise Owner

Nigel has been a General Practitioner for over 30 years. The Practice looks after over 21000 patients in Bradford on Avon and Melksham and the surrounding towns and villages. It was rated "outstanding" by CQC. The Practice has been involved with several initiatives for elderly patients. We were the first Practice in the country to run a Leg Club in the community which has now been extended to include balance and exercise classes. This social model of care has won many awards and has been rolled out through many towns across Wiltshire and the South West. We also run a comprehensive TCOP (Transforming the Care of the Older Person) service as well as a dementia service, including the establishment of Dementia Cafes.

It was clear there was a gap in quality homecare services in the area, so he established a Bluebird Care Franchise for West and North Wiltshire. This has been running successfully since 2013 but having recently reduced his commitment in the Practice, he is now keen to develop the service further. He believes that everyone should have a choice to stay in their own home and is keen to help people achieve this and live with dignity and respect.

When not working, Nigel is a keen musician, plays golf and follows sport to keep up with his three sports-mad sons. He also enjoys travelling to experience different cultures in the world.

Lesley Gough

Franchise Owner

Lesley Gough’s background is in nursing. Following registration she worked as a District Sister, a Health Visitor and as a Macmillan Nurse at Dorothy House, our local Hospice.

She also has experience running a small business and understands the commitment that will be involved providing a home care service to the local community.

Lesley spent several years helping to care for elderly relatives with Alzheimers. She understands the pressures that families and carers are under and is passionate about providing a high quality service enabling customers to remain at home supported by family and friends.

Lesley has lived in this area for over 30 years. She is married to a local General Practitioner and they have three sons and three  young grandchildren. She enjoys being involved in her local community and has sat as a Justice of the Peace for over 20 years.

Nell Wyatt

Franchise Owner

Nell have been a GP Partner at Bradford on Avon and Melksham Health Partnership for more than 20 years working as a Family Doctor.  Her professional interests include Diabetes, Cardiovascular illnesses and Clinical Research but she also enjoys the huge breadth of General Practice looking after people of all ages from infants to older persons with the medical complexity and health and social care challenges that advancing age can sometimes bring.

She is keen to continue to embrace the rapid advances in medicine where able and to work with her patients to identify the best health care plan for their needs.

Prior to becoming a Doctor, she trained as a Nurse and worked as a Nursing Sister in an Intensive Care Unit before leaving nursing to train as a Doctor.

Nell feels that having been both a Nurse and a Doctor has brought her unique insight to the multiple challenges of ill health whether it is physical, social or psychological including frailty of age.

Our aim is for Bluebird Wiltshire North to provide the highest standard of home care for all our customers whatever their level of need in a professional but friendly and caring manner by our excellent team.  We aim to work together to provide individualised care and/or companionship for you or your loved ones of a standard that we would want our own families and friends to receive.

When not at work Nell is a keen traveller and enjoys exploring and experiencing different cultures (and cuisines!) in far flung places. She loves the outdoors and the sea and have recently returned from participating as Crew Member and Doctor in the Clipper Round the World Yacht Race on a 70 foot Racing yacht.  Having successfully completed the circumnavigation she has washed the salt out of her hair and exchanged her oilskins for a stethoscope to resume her role as GP and Partner at our local GP Practice.

Donna James

Registered Care Manager

I have over 35 years' experience in health and housing, including residential/nursing care, sheltered housing and Telecare.

I am passionate that everyone should  be able to remain in their own homes for as long as possible with  access to good quality care. I joined Bluebird Care because they share my aspirations.

In my spare time I sing in a local community choir.

Carla Lai

Customer Care Manager

My journey in care started 2008 after finding it challenging juggling work, children and caring for elderly parents. This is the reality for so many families as they face difficult decisions when considering care for their loved ones. This persuaded me to go in to Care.  I have a deep desire to ensure high quality Care for people carried out by well trained caring workers. At Bluebird Care we are constantly striving to achieve this.  

Kim Eyers

Live in Care & Training Manager

Kim started working for Bluebird Care in 2016 after a change in career.
Since joining the team she completed NVQ3 in health and social care, gaining a distinction. 

Kim’s role is to grow and maintain our live in care service

Kim coordinates all of the Care Professionals work linking this with Customer visits.  

In her spare time she has 2 horses which she rides and competes. 

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