Bluebird Care Watford & Three Rivers receive excellent results in their CQC inspection
Published: 28/04/2017
We are delighted to announce that in our latest inspection, CQC gave the highest possible rating of ‘Outstanding’ for our service being caring.
We are delighted to announce that in our latest inspection, CQC gave the highest possible rating of ‘Outstanding’ for our service being caring.The CQC are an independent regulator of health and social care services in England who monitor, inspect and regulate services to make sure they are meeting fundamental standards of quality and safety.
Bluebird Care Watford & Three Rivers received an overall rating of Good, with the inspection taking place on 22nd September and 4th October 2016. The services were rated 'Outstanding' for the service being caring and the services were rated ‘Good’ in being safe, effective, responsive and well led.
Customers and staff were interviewed by the inspector for their comments on what it is like to receive a service from us, and what it is like to work for us. Here is just some of the lovely feedback we received from our customers;
They are delightful and helpful, I would give them top marks.
I feel particularly safe and secure.
They are very caring and gentle.
I don't see many people so it's nice to have a chat, [staff] and I talk about anything, we have a great rapport.
Director of Bluebird Care Watford & three Rivers, Richard Murphy, commented:We are thrilled with our latest CQC report and are extremely proud of the high standards of care our team provides to our customers every day. We would like to thank everyone for their passion and commitment to delivering the very best homecare and support.
Visit the Care Quality Commission website to find out more information about how they regulate health and social care in England.View our full CQC report.
