Meet the team
Home Care in South Warwickshire is provided through a franchise owned and operated by Tim Roberts. Tim has many years’ experience at board level in service-orientated consumer facing businesses at the “high end” of the leisure sector. This background, together with the support and experience of the Bluebird Care franchisor, has made it possible for Tim to create a strong operating platform from which the team’s care specialists can provide structured and high quality care services to a range of customers within the South Warwickshire area.
The “Good Old-Fashioned Service” ethos of Bluebird Care matches Tim’s attitude to business and through this he has managed to create a care service that is both highly valued by its customers and widely respected professionally.
Tim decided to become a Bluebird Care franchisee after unexpectedly becoming the main carer for his disabled father who was suffering with Parkinson’s disease and vascular dementia.
Nothing could have prepared me for the huge pressure and helplessness that this situation brought with it. Following my father’s death in 2008 I vowed to use my personal experience of care to operate the very best home care service possible in my local area. What Bluebird Care stands for is exactly the type of high quality care provision that I want to be associated with. We judge ourselves daily by whether the service we provide would be good enough for one of our own family members
Director of Care
Kerry has been working in the care sector since 2006 when she decided to take her career in a different direction. She began working in the domiciliary care sector for a large international charity as a care coordinator organising the effective distribution of staff and ensuring that the needs of customers were met at all times.
Kerry quickly realised that working in the care sector was her vocation and in 2007 was given an opportunity to manage her own domiciliary care service; during this time Kerry successfully gained her NVQ 4 in Health & Social care and her Leadership and Management award.
Kerry was also involved extensively in business development meaning she gained experience of managing various types of support services such as day care and supported living. In 2012 Kerry decided that she wanted to try managing residential care and became the manager of a residential home in Warwickshire supporting older people.
Managing the home was a very positive experience for Kerry but she soon realised that managing domiciliary care services was the direction she wished her career path to take and joined Bluebird Care (Stratford & Warwick) in March 2013.
Kerry has vast experience supporting customers with Dementia and has been involved in extensive projects supporting carers including setting up community memory cafes.
In 2010, Kerry was nominated for the NHS South Central partnership working award for her work with Oxfordshire library service to promote the benefits of pictures to share books for people diagnosed with Dementia; she came 2nd at the awards out of 60 entries and is very proud of this achievement and the benefits the project has bought to so many people across Oxfordshire.
In 2018 Kerry and her team received an 'Outstanding' rating from the Care Quality Commission in the Leadership section of our official report. This is a first for our service and is testament to her professionalism
Kerry is very passionate about the provision of high quality care.
I believe everyone has the right to live their lives the way they choose. Staying in their own home is without a doubt the best option for most people as they retain their independence, self-esteem and sense of community. With us providing well trained, professional, caring staff to assist them they can continue to enjoy staying in the home they love for years to come.
Jo is likely to be the person you first reach on the telephone if you call the Bluebird Care office. Jo began as a care worker but rose swiftly and now heads the co-ordinator team. In this role Jo undertakes the often complex task of compiling the rosters ensuring everybody receives their care at the right time with the right carer. Jo’s team will alert you to any unexpected changes to your daily routines. Jo is also the person to speak to about invoice queries.
In 2017 Jo has expanded her remit and is now in charge of all aspects of training for our team. She has gained qualifications that enable her to deliver complex training programmes for all levels of employees.
After being set on a life in Veterinary Medicine and studying hard Becky lost her father to early onset dementia, She needed to work and continued to pursue an animal orientated career as horses in particular are her passion. She worked as a freelance groom and also for a large animal welfare charity for almost ten years. With few prospects for progression she decided she needed a new direction.
Becky says: 'My mother has worked in care since I was young and my sister followed her path. I had a lot of experience working for myself and providing a customer service role for those whose animals I had cared for privately so I felt I had some transferable skills for the role as well as a tough constitution, especially having done both a physically and mentally demanding role in animal welfare.
I felt I would give it a try and it didn’t have to be permanent if it didn’t fit. I went on to work for a local care agency providing home care for elderly and disabled adults for 7 years, from that first week I never looked back. I joined Bluebird Care in 2009 and soon completed QCF Level 2 and became a mentor. In 2017 I gained a promotion to Supervisor and I really love my work.
Since I missed out on university first time round I have continued on my own path of professional development, studying towards a degree in Health Science with Open University in my own time as well as the distance learning options offered to me at Bluebird. I will continue to work through QCF qualifications. I love science and medicine and I’m a real people person, I have particular interests in Genetics, Cancer, Pain and Dementia and have good experience in those areas. I enjoy studying health conditions and keeping up to date with the latest advances in medicine.
Working for Bluebird has shown me there are opportunities for a career in care and I feel I can really make a difference. I enjoy meeting new customers and hearing about people’s lives and history and working with people so they can continue to lead full and independent lives as much as possible.'
Sarah has vast experience within the homecare sector. Sarah is responsible for our front-line services helping to assess both needs & desires of each person seeking support and translating these into care plans that provide the framework for the delivery of your care. Sarah also leads the carer team to ensure that your Bluebird Care support remains relevant to any changing care needs. Sarah is also our qualified Medicines trainer..
In 2017 Sarah took on the complex task of coordinating our care team to ensure they appear as if by magic with the right customers at the right time.
Sarah is one of our longest serving employees and is a highly valued member of our team.
Lisa started out as a care assistant in 2007 after a career change and found she really enjoyed the work and completed her NVQ2 in health and social care. In 2016 she joined Bluebird Care and has since gained many extra qualifications through distance learning courses and worked her way through the career pathway to become a Home Care Professional and Mentor and gained her QCF level 3 in health and social care. In August 2020 Lisa was promoted to Care Supervisor. Lisa works alongside Rebecca and Suzanne in our supervisor team.
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