Meet the team

Alexander Allan

Director

Alexander is a retired Infantry Officer of the British Army where he served tours in both Bosnia and Afghanistan. Having left the army, he completed a Masters’ business degree and worked in London for a national energy company.  Alexander has spent a lot of his spare time fundraising and organising events to raise money and awareness for the ‘British Limbless Ex Service Men’s Association’, BLESMA.

Alexander enjoys surfing on Bantham Beach and is an avid photographer and is also occasionally seen accompanying Emma on his 1965 BSA Bantam ‘Tom’ when the mood takes his bike.

Emma Allan

Director

Emma has a degree in Botany, a diploma in Business and a Master’s Degree in Business and the Environment and has many years’ experience in management roles and providing high quality service to demanding clients. Emma is passionate about providing the highest level of service to each customer and firmly believes in the importance of local working.

In her spare time Emma likes to take her 1955 BSA Bantam D1 ‘Peggy’ out on the road to explore the countryside. She loves walks on the beach and occasionally braves a surf although will more often than not be seen in the white wash close to the shore.

Deserie Atkins

Operations Manager

I am very proud to be the operations manager of Bluebird Care Torbay, Plymouth and South Hams. I have been in post for almost three years and since that time I have supported the team to go from strength to strength. In 2019 we were awarded outstanding by the Care Quality Commission which was the best accolade that we could receive as a marker of both our success, and the quality of the support we provide to our customers.

I have over 30 years’ experience of working in the health and social care field and I remain registered with the health care professional council as a Social Worker. I have worked in social service departments and the NHS for a large part of my career.

I relocated to Torbay 15 years ago from Staffordshire with my family and I am very proud to say that I live in the South West.

Pauline Rooks

Registered Manager

Pauline has worked in the social care field for over 30 years and has had management roles for the
past fifteen years. She has a degree in social policy and administration and the registered managers award.
Pauline has a specialism is dementia care and has spent seven years as Support Services Manager for
the Alzheimer’s Society, having also worked in the domiciliary and residential care sectors. She is
thrilled to be joining Bluebird Care and is determined to maintain our outstanding status with CQC
and our local community.

In her spare time she enjoys walking with her lovely dog Bow. She is a creative person and loves
anything arty – She paints, sews and knits to various degrees of success!

Dawn Hackett

Deputy Manager/Care Manager

Dawn has worked in the Care Industry since 2006. She has predominantly worked within domiciliary care and the fact that she has worked as a carer, and graduated to more of an office based role, gives her an empathetic view throughout. Dawn has completed her NVQ level 4 and is currently completing her NVQ level 5.

In her spare time, you will find Dawn across the South West, at cat shows, where she will be gaining Championship titles for her privileged felines.

Carol Davis

Live-in Care Manager

Carol Joined the team as a Locality Manager in Feb 2018, having spent the previous ten years managing a multi-site operation delivering a service to the elderly across Devon.

In Nov 2018, the Live-in Care Manager position became available and Carol was excited to step into this role and begin developing the service.

As the Live-in Care Manager, it is Carol’s responsibility to deliver support packages that enable her customers to live safely & independently in their own homes for as long as possible. She communicates with her customers, family members and health professionals daily, she leads by providing support & guidance to a team of dedicated carers who are passionate about making a difference to the lives of the people in our community.

In her spare time she enjoys spending time with her family & friends, and taking long walks on the beach with her husband and dog Reggie.

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