Meet the team

Charmaine Grech


Bluebird Care Medway is owned and managed by the Director Charmaine Grech.  

I finished my training as an Occupational Therapist in 1993. I was awarded a scholarship in 1996 by the British Association of Occupational Therapists and continued to pursue my studies to obtain a Bachelor of Philosophy in Occupational Therapy by 1998. I have since had varied experience in the field of physical and mental disability, both in the UK and overseas. My experience in rehabilitation is vast to include trauma and orthopedics, neurology (such as stroke rehabilitation), paediatrics, general medicine and surgery, spinal injuries and terminal care. Throughout my career I have consistently updated my skills in my key clinical areas in order to maintain my continuous professional development. Later on in my career I decided to branch off in medico legal consultancy and I became an expert witness where I prepare reports that analyse and quantify past, present and future care for complex care cases. I have undergone formal training as an expert witness and provide expert evidence for the court. Throughout my career I worked in various healthcare settings, NHS and independent. I have always aspired to run my own domiciliary care agency to be able to bring together my experience and passion in care of the elderly. Bluebird Care provides high quality care at home and I am very privileged to be part of the network. I conquer with their principle of “Good old fashioned service” and I will ensure to continue to provide this high quality care to all our customers. I like to think of our customers as my very own parents or relatives. Only this way can I provide uncompromised, best quality care.”

Lorraine Crawley

Registered CQC Manager

Lorraine joined Bluebird Care Medway in June 2012 as a Community Care Worker and progressed through the company’s career pathway to become a Care Mentor. She then gained promotion in 2015 to Care Supervisor and is currently responsible for all aspects of care concerning our customers. 

Lorraine studied for her role as Care Worker up to NVQ level and gained experience in child protection and Health  & Social Care.

Lorraine’s career base has always been in company business and management, giving her a wealth of knowledge and relative skills to carry out her scope of duties and responsibilities within her role as Care Supervisor.

​Lorraine received an award for long service at our awards night in November 2018.

​Congratulations to Lorraine who, as of 5th February 2017, has been promoted to Deputy Head of Care and Support and further congratulations to Lorraine from May 2019 when she was promoted again to Head of Care and Support.

Ozgur Iplikci

Operations Manager

Ozgur graduated from Canterbury Christ Church University in 2012  having gained a Bachelor of Science degree and combined honour in Business Studies and Human Resources Management

​She joined Bluebird Care (Medway) in August 2014 after gaining experience in private property management with a finance company.

​Ozgur quickly progressed within Bluebird Care and was soon promoted to Financial Controller. She also gained the prestigious award of Employee of the year in 2015.  She is very passionate about her role and having directed her own business previously she understands the complexities and problems involved.  She prides herself in having the ability to perceive situations from both employee and employer perspectives.

Christine Wilson

Finance Manager

I joined Bluebird Care in the February of 2019 but was also working as a teaching assistant supporting special educational needs children and a short time later, I became a mentor and an on-call assistant. I was a Deputy Nursery manager for a Sure start centre in Parkwood, Maidstone and I was the designated Safeguarding Lead, so my role would involve going to child protection meetings and working with all agencies.


During the Covid times, I joined the office on a temporary basis in July 2020 but by Oct 2020 I was offered a permanent position 3 days a week as the customer support supervisor. By January 2021, I was offered a full-time position and I loved this part of my role.


I had the opportunity to work with the Swale office as a support of Deputy Head of Care until December 21. IN January 2022 I moved my position and become the financial assistant to the financial controller. In the past I used to do payroll and was a personal assistant. I have a gained a lot of knowledge in most roles now within the company and am still enjoying my job very much.

Outside of work, I love spending time with my family, particularly my Granddaughter, we go swimming and for days out,  I like walking, doing quizzes and like true life crimes and documentaries.


Catherine Randall

Care Co-ordinator

Catherine actually started working for Bluebird Care (Medway) as a Care Assistant in 2014.  Last year in February 2018, she was promoted to be Care Co-ordinator, although she still enjoys being a Carer whenever she is needed. 

She recently organised a Dementia Friendly Musical Evening for Bluebird Care (Medway and Swale) and raised  over £900 for the Alzheimer's Association.  

She is the very proud mother of six year old Daisy and together they are are part of the The West End Wednesdays Singers and the Three Towns Theatre Company. 

In her spare time, she enjoys cooking, visiting the theatre and shopping!


Amy Edwards

Training Support Supervisor

Amy joined Bluebird Care (Medway) in March 2015 as a Care Assistant.  Her constant good conduct, devotion to customers and committment in her caring role secured her promotion in February 2017 to Care Mentor and just recently, at the end of March 2018, Amy gained a further promotion to Support Supervisor and works in the office for three days per week.

​Amy was shortlisted for a Bluebird Care national award in 2017.  She even went through to the finals having won Carer of the Year for the South East region.  Well done Amy!

From November 2019, Amy's role as Support Supervisor changed to Training Supervisor with her having the sole responsibility for training of new Care Workers in both the Medway area and the Swale area.

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