Stars of Social Care Finalist!

Senior Care Coordinator Valeria has been shortlisted for the Stars of Social Care Awards 2024

Congratulations to Senior Care Coordinator Valeria on being a finalist in the Stars of Social Care Awards! 🎉

Selected by a panel of expert judges, including the CEO of Care England, the winners will be announced at The Marriott Regents Park next month by host Josie Gibson.

“Valeria will go to the ends of the earth to please our colleagues and customers, moving mountains late in the evening to facilitate the best outcome,” says Miguel Guilhermino, Care Development Lead. “I don’t think I’ve ever heard her say the word ‘no!’ This helps make the customer onboarding process stress-free and seamless, especially for those discharging from central London’s many hospitals. The pressure of facilitating swift discharge would bring an average coordinator to their knees, but Valeria’s work has helped us build bridges with the capital’s most well-known hospitals… changing countless lives for the better in the process.”

“She skilfully matches the customer and carer, taking into account the customer’s desired outcomes, the carer’s specialisms, and their personalities,” notes Registered Manager Clarissa Courtney. “Valeria knows everyone within the service extremely well so she can make these matches with confidence. Her patience and genuine kindness endear her to everyone within our service, building a strong foundation of trust. More than anything, it’s her passion that sets her apart. Our care service is etched in her heart… she cares deeply about every roster, every phone call, every customer request, and she works extremely hard and with the utmost professionalism to ensure happiness all round.”